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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: amnesia.exe caused an exception_access_violation in module ig4cd32.dll (/thread-12108.html)
amnesia.exe caused an exception_access_violation in module ig4cd32.dll - leoricaquila - 12-27-2011
I keep running into this problem and I have just recently tried to play the game several times. I just received it as a gift on steam and it refuses to play no matter what I do. Every time I try to save the log, the black box freezes, what do I do to fix this problem?
RE: amnesia.exe caused an exception_access_violation in module ig4cd32.dll - jens - 12-27-2011
Update the drivers for the graphics card as outlined in the stickies in this forum section. Unfortunately it is likely it will not help as you probably have an unsupported graphics card that is not capable of running the game.
RE: amnesia.exe caused an exception_access_violation in module ig4cd32.dll - leoricaquila - 12-28-2011
(12-27-2011, 11:08 AM)jens Wrote: Update the drivers for the graphics card as outlined in the stickies in this forum section. Unfortunately it is likely it will not help as you probably have an unsupported graphics card that is not capable of running the game.The card should be supported since it supports more graphics intensive games like Portal 2 and Dead Island, but I will update the drivers, thank you
Just updated the drivers and still getting the error, how do I remedy this? or is there no way to do it with out getting a new video card altogether?
Number of Processors: 2
Processor Type: Intel Pentium
Windows OS: Windows 2000
Version 6.0001
Build Number 7601
Service Pack 1
Current Memory Load: 74
Total Physical Memory: 2072264704 bytes
Available Physical Memory: 532275200 bytes
Total Virtual Memory: 2147352576 bytes
Available Virtual Memory: 1887113216 bytes
EAX=001FE338 EBX=00000010 ECX=0000000C EDX=08BAD160 ESI=00000010
EDI=0000000C EBP=0025D988 ESP=0012F9B8 EIP=08BC6AD8 FLG=00010202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
EAX=001FE338 EBX=00000010 ECX=0000000C EDX=08BAD160 ESI=00000010
EDI=0000000C EBP=0025D988 ESP=0012F9B8 EIP=08BC6AD8 FLG=00010202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
001B:08BC3E22 ig4icd32.dll
001B:08BC40BD ig4icd32.dll
001B:08BC6AD8 ig4icd32.dll
RE: amnesia.exe caused an exception_access_violation in module ig4cd32.dll - plutomaniac - 12-28-2011
these games use DirectX. We need proper OpenGL support. Most probably your graphics card cannot support it since it is an Intel one.
http://www.frictionalgames.com/forum/thread-3754.html
RE: amnesia.exe caused an exception_access_violation in module ig4cd32.dll - RawkBandMan - 12-29-2011
Also noticed your on SP1 on Windows 2000. Try updating to a newer Service Pack (if available)
RE: amnesia.exe caused an exception_access_violation in module ig4cd32.dll - plutomaniac - 12-29-2011
He does not have Windows 2000. This report always says Windows 2000 which is obviously wrong.
RE: amnesia.exe caused an exception_access_violation in module ig4cd32.dll - RawkBandMan - 12-30-2011
Oh. My Apologies!