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Whats the Problem? - Printable Version

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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Whats the Problem? (/thread-12761.html)



Whats the Problem? - Ice - 01-21-2012

Hey,

So, my friend and I were playing Amnesia (over skype) and he always haves problems. First was that he was standing upside down. Fixed that with turning one effect off (i dont remember how its called) but sometimes it happens again. But he has graphic fails too. He can see everything. No doors, no walls...

But what is his problem? He has got a laptop with a ATI graphics card.

____________

I would read the troubleshooting posts, but its to hard for me (because im german).


RE: Whats the Problem? - plutomaniac - 01-21-2012

http://www.frictionalgames.com/forum/thread-3754.html
http://www.frictionalgames.com/forum/thread-11183.html



RE: Whats the Problem? - Ice - 01-21-2012

I repeat:
I would read the troubleshooting posts, but its to hard for me (because im german).


RE: Whats the Problem? - plutomaniac - 01-21-2012

1. What operating system do you have? Also 32-bit or 64-bit?
2. Is it a laptop or a desktop? If a laptop, what model?
3. Attach me here the file HPL.log found under Documents\Amnesia\Main folder.


RE: Whats the Problem? - Ice - 01-21-2012

1. Vista/32-bit
2. I don't know. He says Asus Notebook serise (he says "serise" is right)
3. I can't take it from his Notebook :/


RE: Whats the Problem? - plutomaniac - 01-21-2012

I need more info so that I can help. More specifically, what exact graphics card does he have? Can't he send the HPL.log with Skype to you and then attach it here?