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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: A little help please? (/thread-20309.html)
A little help please? - OneDeadPony - 02-13-2013
I have the Steam version of Amnesia and it will not start up. I'm getting the error message
"Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 0023:00000000"
I've checked the forums here already about graphic drivers and updates and anything that might apply, but nothing fits it seems.
I am running on Windows 8(desktop, not laptop) with an AMD A10-5800K APU with Radeon HD Graphics. I've checked the driver and it said it was up to date. I also have 8 Gb of RAM if that helps with anything.
So thanks in advance, any help is appreciated greatly, and sorry in advance if I missed something, I've got a bit of a cold so I'm not thinking 100% straight it feels.
RE: A little help please? - TheBlastPassage - 02-13-2013
Read this troubleshooting guide. And attach HPL.log file found under Documents/Amnesia/Main
RE: A little help please? - OneDeadPony - 02-13-2013
(02-13-2013, 07:00 PM)TheBlastPassage Wrote: Read this troubleshooting guide. And attach HPL.log file found under Documents/Amnesia/MainI've read it, and nothing seems to work so far, and how do I attach the HPL.log? I found it, I just don't know if I should copy/paste or if there is a button to do so when posting.
Edit: Never mind, I found it.
RE: A little help please? - plutomaniac - 02-13-2013
You have no graphics card drivers installed or they are corrupted. Check the graphics card guide for that, questions 2 & 3.
RE: A little help please? - OneDeadPony - 02-13-2013
Ok, found something I missed earlier when looking through those, thanks a ton!