Frictional Games Forum (read-only)
TDD Justine crashing during phonograph - Printable Version

+- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum)
+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: TDD Justine crashing during phonograph (/thread-24557.html)



TDD Justine crashing during phonograph - xamaryllix - 02-06-2014

So I checked the troubleshooting guide, and even with it's help I'm still running into issues with Justine.

I only get to the point where I start the phonograph in the starting jail cell and about 1/3rd of the way into the message the game crashes and spits out access violation exception. I've attached the error log.

I tried running the game in administrative mode and changing it's write access but neither helped. What should I do?


RE: TDD Justine crashing during phonograph - plutomaniac - 02-06-2014

Attach HPL.log as mentioned at the troubleshooting guide. Did you try a reinstall or file integrity check in case of steam?


RE: TDD Justine crashing during phonograph - xamaryllix - 02-06-2014

(02-06-2014, 12:54 AM)plutomaniac Wrote: Attach HPL.log as mentioned at the troubleshooting guide. Did you try a reinstall or file integrity check in case of steam?

Verifying cache now. Here is the proper log.

OK, verifying the files fixed the issue. Not sure why I didn't test that before.