Please check the troubleshooting guides before posting! - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html) +--- Thread: Please check the troubleshooting guides before posting! (/thread-28397.html) Pages:
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Please check the troubleshooting guides before posting! - sicksk8er88 - 12-24-2014 Hi, i down loaded ATDD yesterday from steam and keep getting this error, EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 0023:01281D16. Ive tried almost everything ive found on the site that realtes to this and none of it works? what should i do? RE: Please check the troubleshooting guides before posting! - Romulator - 12-24-2014 Follow the instructions at Problem X here: https://www.frictionalgames.com/forum/thread-3754.html , no need to start a new thread though, just use this one RE: Please check the troubleshooting guides before posting! - sicksk8er88 - 12-24-2014 (12-24-2014, 10:06 PM)Romulator Wrote: Follow the instructions at Problem X here: https://www.frictionalgames.com/forum/thread-3754.html , no need to start a new thread though, just use this one Where do I get the HPL.Log? RE: Please check the troubleshooting guides before posting! - Romulator - 12-24-2014 You can find the log appropriate to your system in: Windows XP, Vista, 7 & 8.x: Documents\Amnesia\Main\ Linux: .frictionalgames/Amnesia/Main/ Mac OS X: ~/Library/Application Support/Frictional Games/Amnesia/Main RE: Please check the troubleshooting guides before posting! - sicksk8er88 - 12-24-2014 How do i Attach it? RE: Please check the troubleshooting guides before posting! - Romulator - 12-24-2014 The easiest way is to simply copy and paste this into your post and then copy and paste the log between the two: Code: [spoiler] RE: Please check the troubleshooting guides before posting! - sicksk8er88 - 12-24-2014 [code] Spoiler below!
RE: Please check the troubleshooting guides before posting! - Romulator - 12-24-2014 Ahh, I meant for you to open the text file and copy and paste the contents into the spoiler. RE: Please check the troubleshooting guides before posting! - sicksk8er88 - 12-24-2014 (12-24-2014, 10:27 PM)Romulator Wrote: Ahh, I meant for you to open the text file and copy and paste the contents into the spoiler. Spoiler below!
RE: Please check the troubleshooting guides before posting! - Romulator - 12-24-2014 It appears you have an Intel HD Graphics Card. Generally, the game is unsupported on those cards, but your version of OpenGL appears to be suitable. Try using the Have Disk Method in that post and see if that solves the problem. |