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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-29686.html)
Please check the troubleshooting guides before posting! - USAMAHIFI - 03-02-2015
Hi all,
I get this horror game Amnesia : The dark Desent, its install sucessfull but its givving black box error my im giving hpl.log plz find my error and let me know. My graphic card is up to date
plz find my attach
My System Specification
OPERATING SYSTEM
Name: Microsoft Windows 8 Pro
Architecture: 32-bit
DirectX version: 9.0c or better
MEMORY
Total memory: 3 GB
PROCESSORS
1
- Name: Intel® Core™2 Duo CPU E7500 @ 2.93GHz
- Manufacturer: GenuineIntel
- Description: x64 Family 6 Model 23 Stepping 10
- Number of cores: 2
VIDEO CONTROLLERS
1
- Name: Microsoft Basic Render Driver
- Adapter compatibility: Microsoft
2
- Name: Intel® Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
- Adapter compatibility: Intel Corporation
[attachment=5084][attachment=5085]
RE: Please check the troubleshooting guides before posting! - jens - 03-02-2015
If Intel® Q45/Q43 Express Chipset is the only graphics card you have in the computer then the game will not run I am afraid. It does not match the minimum requirements.
If "Microsoft Basic Render Driver" is a AMD/NVIDIA card with drivers provided by Windows, you will have to visit AMD or NVIDIAS website to download a driver and then the game should work if running on that card.
RE: Please check the troubleshooting guides before posting! - USAMAHIFI - 03-02-2015
(03-02-2015, 08:17 AM)jens Wrote: If Intel® Q45/Q43 Express Chipset is the only graphics card you have in the computer then the game will not run I am afraid. It does not match the minimum requirements.
If "Microsoft Basic Render Driver" is a AMD/NVIDIA card with drivers provided by Windows, you will have to visit AMD or NVIDIAS website to download a driver and then the game should work if running on that card.
Ok i'll try n let u know