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Exception access violation - Printable Version

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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Exception access violation (/thread-4834.html)

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Exception access violation - Master Rafiki - 09-29-2010

When i try to start the demo it tells me the game has crashed and says the following:
Exception Reason:
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 001B:00000000
Is this a known error/is there a way to fix it?


RE: Exception access violation - jens - 09-29-2010

You'll probably need to update the drivers for the graphics card or your graphics card is not supported.

Please go to My Documents/Amnesia/ and take the hpl.log file there and post it here.


RE: Exception access violation - Master Rafiki - 09-29-2010

Here it is


RE: Exception access violation - jens - 09-29-2010

Log says GDI Generic for driver which will not work, so you will need to update your drivers and make sure you have a graphics card from nvidia or ati as integrated cards will probably not work.


RE: Exception access violation - Master Rafiki - 09-29-2010

ahhh, yea i have an intel and i tried updating it and still no luck, oh well
thanks for the help


RE: Exception access violation - bartman - 10-03-2010

Hello there, i just got amnesia through gamersgate, i seem to have the same problem as the previous user:

when i run it, it says it caused an EXCEPTION_ACCESS_VIOLATION 001B:0046216A

i had checked on Can you run it? (http://www.systemrequirementslab.com/cyri/analysis.aspx)
and my computer was ok.

here's the hpl doc, i hope there will be a way,
i heard about the game in non specialised french press, which means it really must be great...


RE: Exception access violation - jens - 10-03-2010

Download new drivers from nvidia, uninstall the old driver, reboot computer and then install the new driver, reboot again and off you go I think.


RE: Exception access violation - delonemonkey - 10-05-2010

i am having a similar problem, here is my hpl doc


RE: Exception access violation - Thomas - 10-05-2010

See A.5:
http://frictionalgames.com/forum/thread-3754-post-31474.html


RE: Exception access violation - delonemonkey - 10-05-2010

Still no luck.. I am very disappointed... should not have bought this game

when i go to device manager, all i see is my main ATI radeon 4500 graphics card, not the integrated one, that doesnt show up. I dont know how to set it as the preferred device