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    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
So how long would you recommend waiting for this new driver to be released by HP?
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-23-2011, 05:33 PM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
says i have newer stuff still. idk wuts going on it did finish installing. i now have the option to restart again. should i restart? It crashed again.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-19-2011, 08:19 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
I just installed it like 5 minutes ago. wtf is going onnnn?
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-19-2011, 08:13 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
Just finished restarting the laptop and tried starting amnesia. I'm back to the exception access violation now. Version 1.20 -------- THE HPL ENGINE LOG ------------ Engine build ID 20101021192547 Cr...
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-19-2011, 08:08 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
i'll try downloading it, but like i said, my computer says that its drivers are updated. It says that my computer currently contains driver versions newer than the version I am about to install.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-19-2011, 07:57 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
windows 7 home premium 64 bit
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-19-2011, 02:15 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
Well according to my computer, the drivers are all up to date. I guess I just can't play this game.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-18-2011, 01:56 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
There's two listed. Mobile Intel® HD Graphics and Radeon™ HD 6770M.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-18-2011, 12:45 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
Alright. Last time I called customer service, the guy didn't help at all.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-17-2011, 11:08 PM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
Well that's what it said on the receipt. CTO means Custom To Order, right?
sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-17-2011, 07:30 PM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
"This Operating system is not supported. This window will now close." You sure? Plus the dxdiag read that chip type in my laptop is Intel® HD Grapics Family. The device name itself is Mobile Int...
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-17-2011, 05:04 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
6100 CTO. This wasn't listed on the HP website.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-16-2011, 09:27 PM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
How do you find out the numbers/letters in the section where you put "2112sa", exactly? (I actually had this problem on the support site as well)
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-16-2011, 08:11 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
No I haven't and my laptop is an HP Pavillion dv6 notebook pc.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-15-2011, 07:58 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
Well I downloaded the AMD driver, which went smoothly and ended the EXCEPTION_ACCESS_VIOLATION_ crash that had been preventing me from starting the game up. When I tried updating the Intel driver, the...
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-12-2011, 03:56 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
Guess who tried that before posting his last message? Me.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-11-2011, 12:01 AM
    Thread: Black Screen on Hp Laptop
Post: RE: Black Screen on Hp Laptop
my laptop cant download that one. oh well. Looks like I wasted 20 dollars.
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-10-2011, 08:42 PM
    Thread: Black Screen on Hp Laptop
Post: Black Screen on Hp Laptop
I saw some other guy who had the EXACT same problem as me, but he had a Dell laptop. I had to update the driver just to get Amnesia to start (was getting the EXCEPTION ACCESS VIOLATION crash), and now...
 sergeantamazing Technical Support - Amnesia: The Dark Descent 39 36,312 08-10-2011, 10:08 AM