Stuttering, Small freezes and framerate Issues

[jens]

What's wrong with my reaction? I am saying that a computer with X configuration does not have the problem and that another computer with the exact same configuration has the problem. So I try to over and over say that there is no easy magic patch to make, because if it was a problem only due to the game then everyone with the same computer would have it. So there is something that makes this happened and then I spend a whole bunch of lines giving suggestions on what can be the cause, to find some clue what is wrong. When that clue is found, it is possible that in turn could lead us to come up with a way to improve the game.

Finally I say you can ask for a refund because you should not have to go through all this troubleshooting to play a game. Please take the time to try suggestions out.

[...]

Bottom line, try some things first. Don't just pile up complains. This is not Ubisoft for example where there are 50 people trying to help. Keep that in mind.

Really: I don't want to complain. I want to shit my pants and stop playing because of how scary this game is, not because the game is "broken" in its current state.

And since when did Ubisoft or EA really help their customers? Those guys only help themselves. I have Frictional in very high regard... Jens' reaction just wasn't the reaction I expected. It is just not done, I think. You don't treat customers like this. Telling them to go f*ck themselves isn't solving problems either.

Kind regards,
Jazz