Unable to claim my purchase through your webstore

[B01000100]

The website seems to be back to normal now. What I think might have happened is that there was probably some delay in the transmission between eSellerate's server and Frictional's server (due to the website being slow/overloaded), and that could be the reason why the order isn't recognized when you attempt to login at https://shelf.frictionalgames.com/.

Try again and if the problem persists, I suggest you send an email to support@frictionalgames.com.

Seems like I will have to write an e-mail then...
Thank you for helping