HELP PLEASE: Rendering Software Incompatible?

[LucasI3434]

Not sure if my hpl.log would be useful here or not. It's only has about 5 lines of text. This may be due to the fact that I've been having problems with my serial key as well, so the game has never been launched. I transferred the game from a different laptop via flash drive, but when I enter the serial key to activate the game, it's never accepted and deemed "invalid".

Problems problems everywhere...