amnesia the dark descent and amnesia justine stays frozen at the loading screen

[frechdachs971]

hello everybody, here is brandn trantham and my username is frechdachs971 and i have a problem right now and that problem is this, when i brought amnesia the dark descent on steam, it worked earlier without any problems or any sudden crashes or any sudden freezes, but now, since 3 or 4 days ago, it's not working anymore, because it keeps on freezing on the loading screen and it won't go any further anymore, i even checked in the troubleshoot guide at problem B and that didn't help, can somebody help me with this, thank you. here is the attachment of the hpl file.