How to get a refund - Now not required thanks to Pluto

[Moirai]

Hi,

Have you tried playing the game? Even though it wasn't tested on Windows XP before release, Jens Nilsson from Frictional Games has said here on the forum that theoretically it might work on Windows XP, if The Dark Descent worked for the player. The engine didn't change that much from one game to the other.

In my case, for example, the graphics card does not meet the minimum requirements, and yet I'm able to play the game on low settings.

I would give it a try if I were you. Besides, you will have to upgrade your OS sooner or later, so it's not "lost money".

Thanks for the response. Appreciated! However, point is; you can't even install it on XP. The installer errors if you attempt to do so, since I don't have the required base version of Windows (i.e. Windows NT v6 which is Vista)

I may 'upgrade' my games PC at some future point. But given that every other game I run, which is a considerable number, plus all the other software, (again considerable) runs quite happily with XP, naturally I'm not really into spending a couple of weeks reinstalling the O/S and every other piece of software, gaming or otherwise, just to play one lone game. Not going to happen.

Hey ho.

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Pretty sure you can't ask for a refund for user error.

You're supposed to see if you can run it beforehand.

I also pretty sure the developer should be clearly stating the requirements on their product's purchase pages, especially if they differ from their previous games...

Anyway, I'm not here to argue the point with other customers. Just to tell Frictional.