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Black screen. Help needed.
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urafoot Offline
Junior Member

Posts: 3
Joined: Nov 2011
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Post: #1
Black screen. Help needed.
Recently got the game, and now, everytime i try to play it, the screen goes black (with exeptions from a white dot in the middle and the notebook icon in the corner. also the text shows. my computer should be able to handle this game fairly easily. ill try to add a picture of it. the sound works, and as i walk around, i can hear my footsteps. the hand appears too, when there is a door/item i can pickup. Please help! ill try to add a picture of how it is. (also its not the brightness of the game (ithink))
[Image: ?action=view&current=amnesia.jpg]
11-03-2011 06:50 PM
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jens Offline
Frictional Games

Posts: 3,107
Joined: Apr 2006
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Post: #2
RE: Black screen. Help needed.
Sounds like you have an integrated graphics chip from intel, which is unsupported. But might work if you update the drivers for it.
11-03-2011 08:30 PM
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plutomaniac Offline
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Posts: 4,360
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Post: #3
RE: Black screen. Help needed.
1. What operating system do you have? Also 32-bit or 64-bit?
2. Is it a laptop or a desktop? If a laptop, what model?
3. Attach me here the file HPL.log found under Documents\Amnesia\Main folder.

[Image: 2me72wn.gif]
11-03-2011 09:42 PM
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urafoot Offline
Junior Member

Posts: 3
Joined: Nov 2011
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Post: #4
RE: Black screen. Help needed.
Its an 64-bit system the computer model is a Samsung rv520 laptop, think its an intel graphic card. think i might update the driver.
Windows 7 home premium*
(This post was last modified: 11-03-2011 11:52 PM by urafoot.)
11-03-2011 11:51 PM
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plutomaniac Offline
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Posts: 4,360
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Post: #5
RE: Black screen. Help needed.
make sure you have this installed and try again:

http://downloadcenter.intel.com/Detail_D...pe=Drivers

[Image: 2me72wn.gif]
11-04-2011 12:03 AM
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urafoot Offline
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Posts: 3
Joined: Nov 2011
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Post: #6
RE: Black screen. Help needed.
one question. How come all the other things work, (hand comes up, texts appear, sound is greate) but the rest is dark? Confused
11-04-2011 09:07 AM
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plutomaniac Offline
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Post: #7
RE: Black screen. Help needed.
Attach me here the file HPL.log found under Documents\Amnesia\Main folder.

[Image: 2me72wn.gif]
11-04-2011 04:03 PM
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tecadarling5 Offline
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Post: #8
RE: Black screen. Help needed.
I have the same problem.
11-09-2011 02:24 AM
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plutomaniac Offline
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Posts: 4,360
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Post: #9
RE: Black screen. Help needed.
http://www.frictionalgames.com/forum/thread-3754.html

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11-09-2011 03:46 PM
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