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CRASH BEFORE I EVEN GET IT TO RUN
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djcandypop Offline
Junior Member

Posts: 3
Joined: Feb 2012
Reputation: 0
Post: #1
CRASH BEFORE I EVEN GET IT TO RUN
Hi, i purchased the game through Amazon, (for the hard copy, just in case. So yes, CD and all)

I have a Sony VAIO, and I have other games on here like The Sims 3 series stuff, and the entire Amnesia game is downloaded, but it closes before anything shows up, and a pop up box shows up and says:


!!!GAME CRASHED!!! READ THIS:

Something is wroooooong!

If all fails go to http://support.frictionalgame.com/ for more info


"Exception Reason"
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 0023:00000000



I've attached a screen grab of the pop up.




what does it mean? Do I need a game card or something? Im not necessarily perfectly computer smart, so if you know how to fix this, please use clear instructions, with no huge, threatening words(:

I hope you can help me !


Attached File(s)
.jpg  amnesiacrashissuepicture.JPG (Size: 44.59 KB / Downloads: 6)
02-25-2012 02:57 AM
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Tanshaydar Offline
From Beyond

Posts: 3,091
Joined: Mar 2009
Reputation: 66
Post: #2
RE: CRASH BEFORE I EVEN GET IT TO RUN
Probably a driver issue. You should install your graphic drivers first.
Could you send your hpl.log under Documents/Amnesia/Main too?

02-25-2012 04:11 AM
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djcandypop Offline
Junior Member

Posts: 3
Joined: Feb 2012
Reputation: 0
Post: #3
RE: CRASH BEFORE I EVEN GET IT TO RUN
Yeah! Oh wow, just looked at the little requirements box. Which card would you suggest? An ATI x1000 or a NIVDIEA GeForce 6 series? Im not at home, but I'll send the hpl log when I get home (:
02-25-2012 06:26 PM
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Tanshaydar Offline
From Beyond

Posts: 3,091
Joined: Mar 2009
Reputation: 66
Post: #4
RE: CRASH BEFORE I EVEN GET IT TO RUN
Those cards are pretty old and I don't think they would run Amnesia. I'd say to go for nVidia as I'm a long term ATI user and not happy with it. There are good graphic cards under $100

02-25-2012 06:32 PM
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