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NEED HELP
GUNFIRE1997 Offline
Junior Member

Posts: 2
Threads: 1
Joined: Jun 2012
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#1
Solved: 8 Years, 1 Month ago NEED HELP

I purchased amnesia, got the order number and everything. but when i go to the shelf and put in the number, it says NO SUCH PURCHASE, really im pretty sure i purchased it. so pleaase help me because im scared of identity theft and this was my first purchase ever on a computer so please help me.
06-19-2012, 07:57 AM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#2
Solved: 8 Years, 1 Month ago RE: NEED HELP

The company running the store is having maintenance and I think that is why there might be a hiccup with the order system. I cannot currently login and check (due to maintenance) but as soon as I can get in I will look into it and fix it.
06-19-2012, 09:04 AM
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GUNFIRE1997 Offline
Junior Member

Posts: 2
Threads: 1
Joined: Jun 2012
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#3
Solved: 8 Years, 1 Month ago RE: NEED HELP

THANK YOU. now i can sleep in peace haha. well thank you very much
06-19-2012, 10:10 AM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#4
Solved: 8 Years, 1 Month ago RE: NEED HELP

Hi again,

can you please send me the order number in a pm or to the support email given with the purchase? I can't find any order by using the email you used for registering here on the forums.
06-19-2012, 10:30 AM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#5
Solved: 8 Years, 1 Month ago RE: NEED HELP

Should be fixed now, sorry for the delay!
06-19-2012, 03:04 PM
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