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Blue screen "Reference_by_Pointer" error when launching
KK Miller Offline
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#1
Solved: 8 Years, 1 Month ago Blue screen "Reference_by_Pointer" error when launching

So I just downloaded Amnesia: The Dark Descent from Steam and I get a blue screen error (see below/attachment) with the "REFERENCE_BY_POINTER" error (I wasn't having any luck inserting this file into the post, so I hope you can see it). What I believe is the HPL.log file is also below/attached. My file is called "launcher.log." I am running Windows Vista 64-bit, desktop w/Geforce 295 GTX video card. I've tried
the basic
fixes like disabling SSAO, running on default settings from the launcher with Full-Screen mode disabled, and it's always the same blue screen.

Could it be my virus protection? Because I have seen the "Sandbox" in my Avast virus protection start to come up when I launch the game, and it would freeze and then the blue screen would appear.

You're help would be greatly appreciated, as I am looking forward to immersing myself in this game. I apologize if I missed the solution to this problem, but I am not finding any one else that received the blue screen when launching.

Thanks.


.log   launcher.log (Size: 1.75 KB / Downloads: 144)


Attached Files
.jpg   blue screen.JPG (Size: 79.2 KB / Downloads: 140)
07-21-2012, 02:42 AM
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plutomaniac Offline
Super Moderator

Posts: 6,368
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#2
Solved: 8 Years, 1 Month ago RE: Blue screen "Reference_by_Pointer" error when launching

disable any background programs that might interfere
07-21-2012, 12:06 PM
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KK Miller Offline
Junior Member

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Joined: Jul 2012
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#3
Solved: 8 Years, 1 Month ago RE: Blue screen "Reference_by_Pointer" error when launching

So I disabled everything that I could using Windows Task Manager; and
even disabled my avast! shield protection "for 10 minutes;" Please see
my following attachments for a "before" look of my tasks as soon as my
computer starts up, followed by a screen shot of the task manager after
closing what I believe to be unnecessary, as well as opening Steam, as
that is the program I am using to launch the game.



When using the Steam launcher for the game, the mouse pointer thinks for
a couple seconds, then reverts back to the normal pointer - almost like
it opens for a few seconds then just closes. So I tried going to the
"Amesnia" executable. Once that happens, the computer again, thinks for
a couple seconds, then freezes and goes to the blue screen.



Are there any details I am leaving out that might be able to help you
solve this? Also, if you cannot see my task manager pictures, I will
list them off for you...just let me know. Thanks!


Attached Files
.jpg   Startup tasks.jpg (Size: 95.95 KB / Downloads: 135)
.jpg   Immediately before game launch.jpg (Size: 47.85 KB / Downloads: 135)
(This post was last modified: 07-22-2012, 03:29 PM by KK Miller.)
07-22-2012, 03:27 PM
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Traggey Offline
is mildly amused

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#4
Solved: 8 Years, 1 Month ago RE: Blue screen "Reference_by_Pointer" error when launching

I'm sorry but what the f--- is this..?
07-22-2012, 03:29 PM
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KK Miller Offline
Junior Member

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Joined: Jul 2012
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#5
Solved: 8 Years, 1 Month ago RE: Blue screen "Reference_by_Pointer" error when launching

(07-22-2012, 03:29 PM)Traggey Wrote: I'm sorry but what the f--- is this..?
I'm sorry, please see my edits above...
(This post was last modified: 07-22-2012, 05:16 PM by KK Miller.)
07-22-2012, 03:31 PM
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plutomaniac Offline
Super Moderator

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Joined: May 2011
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#6
Solved: 8 Years, 1 Month ago RE: Blue screen "Reference_by_Pointer" error when launching

you have to search google about this specific BSOD error
07-22-2012, 09:39 PM
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