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White screen issue, please test this fix
jens Offline
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#1
Solved: 8 Years, 3 Weeks ago Bug  White screen issue, please test this fix

Hi,

if you are using an IntelHD graphics chipd and experience the issue with the screen being all white, please download and try the attached fix.

What you need to do is to download the zip file and unpack it. Then find the location of your installation of the Penumbra games. Inside the installation folder, find the redist/core/programs/ folder, then move the unpacked files into that location. Try running the game again and report back here if it is fixed or not!
(This post was last modified: 01-15-2013, 01:20 PM by jens.)
12-19-2012, 12:35 PM
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plutomaniac Offline
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#2
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

No it does not work. I still have to disable Post Effects

(Intel HD 3000)
(This post was last modified: 12-19-2012, 01:50 PM by plutomaniac.)
12-19-2012, 01:46 PM
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jens Offline
Frictional Games

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#3
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

All post effects or will only a specific post effect do it?
12-19-2012, 02:19 PM
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plutomaniac Offline
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#4
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

I am not sure I understand, I copied all three files and tried all three games
12-19-2012, 02:24 PM
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jens Offline
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#5
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

Are you getting even for yesterday? Tongue
I mean in the graphics options, do you have to turn off post effects as a whole. Or does it work if you leave it on and instead disable only say bloom or similar?
12-19-2012, 02:30 PM
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plutomaniac Offline
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#6
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

Ha, ha!!! Big Grin

I did not try to disable other options. I run the game without the fix and white screened. I run it with the fix and the same thing happened. As soon as I disabled Post Effects the white was gone. However, Black Plague especially shows other issues after that. When I get home I can test it more and give you some screenshots.
12-19-2012, 02:57 PM
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jens Offline
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#7
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

That would be great, thanks!
12-19-2012, 03:02 PM
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plutomaniac Offline
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#8
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

So I did many tests and finally found the working settings for all three games. All graphical settings can be maxed out and ON safely but:

Shader Quality: Low or Normal (Not Very Low or High)
Bloom: OFF (Post Effects ON).


If Bloom is ON, a white screen will appear. If Shader Quality is set to Very Low or High graphical glitches will appear. Check the link below with pictures showing the Shader quality of all three games:

http://rapidshare.com/files/964307927/Pe...yTests.rar

Note: The tests were done with Jens updated files, I have not tested the default ones.

Operating System: Windows 7 SP1 x64
Penumbra Version: v1.1 (Collection)
Graphics Card: Intel HD 3000
Driver version: 9.17.10.2875
(This post was last modified: 12-19-2012, 06:46 PM by plutomaniac.)
12-19-2012, 06:37 PM
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nebej Offline
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#9
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

Hi, I'm Peter and I'm one of the programmers at Frictional.

I have tried and not been able to reproduce the error on my Intel Sandy Bridge GPU. So I have built a special .exe file that will log any of the shader compilation errors while playing the game. The exe file is for Black Plague.

It would be great if you could download the file and place it directly in your game folder and then run the game with all Post Effects turned on (even Bloom) and set Shader Quality to High.

Could you then upload the hpl.log file after playing/crashing the game? It can be found in "My Documents/Penumbra/Black Plague/hpl.log".
(This post was last modified: 01-15-2013, 01:20 PM by jens.)
12-20-2012, 10:11 AM
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plutomaniac Offline
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#10
Solved: 8 Years, 3 Weeks ago RE: White screen issue, please test this fix

Attached. Bloom ON, Shader Quality High

I also have an Ivy Bridge cpu with Intel HD 4000, I will try at that later too.
(This post was last modified: 12-20-2012, 12:23 PM by plutomaniac.)
12-20-2012, 12:22 PM
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