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Pre Order on Steam and did not get game!!??
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kley12397 Offline
Junior Member

Posts: 1
Joined: Sep 2013
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Post: #1
Pre Order on Steam and did not get game!!??

Hello, Frictional Games, I need your help, well my brother does.. He pre ordered your newly released game Amnesia: A Machine For Pigs.. His steam log in is tomchoj, his steam profile name is xxxpwnedxxx123... He pre ordered it in august, and now that it is the release date, he does not have it in his steam library, in the cart it said it will be in his game library on the 10th (today). I just need help knowing why it is not there. I included 2 screen shots of his steam game library showing everything.


Attached File(s)
.jpg  xxxpwnedxxx123 games.jpg (Size: 32.32 KB / Downloads: 67)
.jpg  xxxpwnedxxx123 games2.jpg (Size: 32.05 KB / Downloads: 48)
09-10-2013 09:00 PM
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jens Offline
Frictional Games

Posts: 4,095
Joined: Apr 2006
Reputation: 202
Post: #2
RE: Pre Order on Steam and did not get game!!??

Please contact Steam directly for this type of problem, we can not look into it.
09-10-2013 09:05 PM
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