black plague ventilation crash help

[rezzy19]

I'm experiencing crash when i enter ventilation system and when it says COLLAPSED on the wall, the game freezes and crashes. wtf? anyone knows how to fix this? i want to play this game so badly and no matter what i do i can't do that. please someone help.

[Scraper]

Wrong place to post this. It's supposed to be under Technical Support. :
I'll move it...

Have you tried installing the latest patch? It fixes all the most common problems with the game...

[rezzy19]

I tried everything. If someone has some kind of a patch I would be grateful.

[Thomas]

Att hpl.log found in My Documents/Penumbra/Black Plague

Patch: http://support.frictionalgames.com/entry/70/

[rezzy19]

(05-25-2009 11:20 AM)Thomas Wrote:  Att hpl.log found in My Documents/Penumbra/Black Plague

Patch: http://support.frictionalgames.com/entry/70/

Thanks but it didn't help.