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ATI HD Problem: Beta hotfix available - UPDATED 11/6
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jens Offline
Frictional Games

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Post: #41
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
Patch in support: http://support.frictionalgames.com/entry/87/
08-06-2009 12:21 PM
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Wyrd Offline
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Post: #42
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
Will the Steam version be autopatched?
08-16-2009 07:01 PM
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RaZ Offline
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Post: #43
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
Done all the steps exactly, still no success. What a waste of money. :angry:
Ok, might as well go into more detail. I'm using the HaptX version of the game. I installed the game then found and installed the patches. I then applied the hotfix, which I could not get to work. When I tried to run the new exe I recieved a message saying the program cant start because MSVCP71.dll is missing. What can I do to make this work? Also, can the patches and hotfix even be used with the HaptX version?
Update: I did some research into this Ati graphics glitch and you know what I found out? People who download the cracked version of this game from torrent websites dont run into this issue, even ones with Ati graphics cards. WTF. A hacker guy can code a game better then a full company can?
01-20-2010 11:42 PM
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Wyrd Offline
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Post: #44
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
(01-20-2010 11:42 PM)RaZ Wrote:  When I tried to run the new exe I recieved a message saying the program cant start because MSVCP71.dll is missing.

Sounds like you're missing some C++ runtimes. Search your computer for "msvcp71.dll" and "msvcr71.dll" and copy the files into your windows\system32 directory. If you can't find them, download and install these from Microsoft's site:
.NET framework 2.0
.NET framework 3.5
Visual C++ 2005 Redistributable
Visual C++ 2008 Redistributable
01-21-2010 12:21 AM
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RaZ Offline
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Post: #45
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
(01-21-2010 12:21 AM)Wyrd Wrote:  
(01-20-2010 11:42 PM)RaZ Wrote:  When I tried to run the new exe I recieved a message saying the program cant start because MSVCP71.dll is missing.

Sounds like you're missing some C++ runtimes. Search your computer for "msvcp71.dll" and "msvcr71.dll" and copy the files into your windows\system32 directory. If you can't find them, download and install these from Microsoft's site:
.NET framework 2.0
.NET framework 3.5
Visual C++ 2005 Redistributable
Visual C++ 2008 Redistributable

Did all that, fixed the .dll errors, now I'm getting a "couldnt load Pointlight 2d"
Any ideas?
01-21-2010 12:45 AM
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Wyrd Offline
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Post: #46
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
I don't know, there's another thread about that problem: http://www.frictionalgames.com/forum/sho...p?tid=2918

Try the suggestions in there and also turn off Aero if you have Vista or Windows 7.
01-21-2010 01:09 AM
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RaZ Offline
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Post: #47
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
(01-21-2010 01:09 AM)Wyrd Wrote:  I don't know, there's another thread about that problem: http://www.frictionalgames.com/forum/sho...p?tid=2918

Try the suggestions in there and also turn off Aero if you have Vista or Windows 7.

I think the problem is that I'm using the HaptX version and the patches and hotfix were not designed for it.
01-21-2010 01:25 AM
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jens Offline
Frictional Games

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Post: #48
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
When you get missing dlls it is probably because you have installed the patch or hotfixes incorrect, so that the game tries to start from an incorrect location. Make sure to install the patch at the right location, as it is the haptx version you will most likely have to manually select where to install the patch for it to be correct.

Search your computer and see where the penumbra.exe files are located and then make sure that they and other files are correctly updated after applying patches and hotfixes.
01-21-2010 07:41 AM
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RaZ Offline
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Post: #49
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
(01-21-2010 07:41 AM)jens Wrote:  When you get missing dlls it is probably because you have installed the patch or hotfixes incorrect, so that the game tries to start from an incorrect location. Make sure to install the patch at the right location, as it is the haptx version you will most likely have to manually select where to install the patch for it to be correct.

Search your computer and see where the penumbra.exe files are located and then make sure that they and other files are correctly updated after applying patches and hotfixes.

I was thinking that. The HaptX installer points to "C:\Program Files\Frictional Games\" but the patches point to "C:\Program Files\Penumbra\Episode 1". What should I change it to? Btw I dont have an Episode 1 folder or a redist folder in "C:\Program Files\Frictional Games\".
01-21-2010 03:17 PM
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RaZ Offline
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Post: #50
RE: ATI HD Problem: Beta hotfix available - UPDATED 11/6
Heres a link for a video of the problems I'm having:
http://www.youtube.com/watch?v=ELKSHPlTasA
01-21-2010 07:19 PM
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