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New PC Problem
Feuerpfote Offline
Junior Member

Posts: 12
Threads: 3
Joined: May 2012
Reputation: 0
#1
Solved: 8 Years, 3 Weeks ago New PC Problem

Hello!
Here i am again... (i am from german, sry for bad english)
I have buy me a new pc, and i want my Amnesia TDD install on it,
But i cant re-downloading the game, but i have buy it...
i go on this side: http://store2.esellerate.net/Store/Support/default.aspx
And enter my e-mail so i become my ordering number, i tipped in, but then i become the message:

Unable to complete your request...
The Frictional Games product line is not available through the eSellerate system.
For more information, please contact Frictional Games.

Error: Pub_NotApproved

Can someone please help me? I want my game back ._.
03-07-2015, 02:29 AM
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Ashtoreth Offline
Posting Freak

Posts: 1,278
Threads: 6
Joined: Apr 2013
Reputation: 129
#2
Solved: 8 Years, 3 Weeks ago RE: New PC Problem

Hello,

I assume you already have the order number, right? Because the error message you received is only visible after logging in to eSellerate with the email and order number. Don't worry, you can re-download the game from https://shelf.frictionalgames.com/ using your login data Smile

03-07-2015, 02:42 AM
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Feuerpfote Offline
Junior Member

Posts: 12
Threads: 3
Joined: May 2012
Reputation: 0
#3
Solved: 8 Years, 3 Weeks ago RE: New PC Problem

Oh, wow! Thank you, it works Big Grin
03-07-2015, 03:14 AM
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