MySQL - Could not select ORDERS_ZONG

[angelogamer]

Everytime I try to enter my email and order number at https://shelf.frictionalgames.com/

The message MySQL - Could not select ORDERS_ZONG comes up, so I can't get my game, has anyone else gotten this, or better yet, found a solution?

[angelogamer]

Sorry for the double post, but I searched the forums, and emailed the support email hours ago, and as far as I can tell, absolutely no one else is having this problem, or not posting about it, and the support staff still hasn't gotten back to me.

[thebramble]

(09-09-2010 02:22 AM)angelogamer Wrote:  Sorry for the double post, but I searched the forums, and emailed the support email hours ago, and as far as I can tell, absolutely no one else is having this problem, or not posting about it, and the support staff still hasn't gotten back to me.

Hey, I'm having this problem as well, whether I try it through IE or Firefox, I get that exact error. Not sure if its important or not, but if i enter a made-up order number, I get sent to a page that says 'no such order exists' or something like that. Only inputting the correct order number gives me this MySQL error.

If you get a solution to it, please post it!

[angelogamer]

I sent my info to my friend to see if that would work, he would just give me my keys, but he got the same thing. Is this happening to everyone all of a sudden?

[angelogamer]

Alright I feel really stupid now, but I figured it out.

I've been using the wrong number. Look in your email again, and there is a number that starts with ST. Use that one, not the other one. All this time I could have been playing it, oh well, live and learn.