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Unable to finish Download
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StarTool Offline
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Posts: 5
Joined: Oct 2010
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Post: #1
Not Solved Unable to finish Download

It gets to about half-way and then a error message pops up saying "Unable to read source file". Anyone know how to fix this?
10-19-2010 04:34 AM
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jens Offline
Frictional Games

Posts: 3,566
Joined: Apr 2006
Reputation: 172
Post: #2
Not Solved RE: Unable to finish Download

Try the other download location, there is one from shelf.frictionalgames.com and one from Esellerate (link bottom left of receipt email).
(This post was last modified: 10-19-2010 06:09 AM by jens.)
10-19-2010 06:09 AM
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StarTool Offline
Junior Member

Posts: 5
Joined: Oct 2010
Reputation: 0
Post: #3
Not Solved RE: Unable to finish Download

I have tried both and I receive the same message
10-19-2010 06:17 AM
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jens Offline
Frictional Games

Posts: 3,566
Joined: Apr 2006
Reputation: 172
Post: #4
Not Solved RE: Unable to finish Download

Running out of free space on the drive? Don't really have any additional advice to give. Make sure you have enough free space for the download and maybe try and download during hours when it is not rush hour on the internet.
10-19-2010 07:14 AM
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StarTool Offline
Junior Member

Posts: 5
Joined: Oct 2010
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Post: #5
Not Solved RE: Unable to finish Download

Do you know of any issues that can come up with the .dmg format? Anyways hopefully I can figure out how to actually get the game downloaded, and thanks for any advice you can give.
10-19-2010 07:31 AM
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jens Offline
Frictional Games

Posts: 3,566
Joined: Apr 2006
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Post: #6
Not Solved RE: Unable to finish Download

Maybe try to downloading using another browser?
10-19-2010 07:39 AM
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StarTool Offline
Junior Member

Posts: 5
Joined: Oct 2010
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Post: #7
Not Solved RE: Unable to finish Download

I use firefox normally. I tried with Safari, but to no avail. The actual error message is this: "/Applications/amnesia_tdd_1.0.1(4).dmg.part could not be saved, because the source file could not be read.

Try again later, or contact the server administrator."
10-19-2010 07:58 AM
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jens Offline
Frictional Games

Posts: 3,566
Joined: Apr 2006
Reputation: 172
Post: #8
Not Solved RE: Unable to finish Download

Are you trying to save the file to the Applications folder? Have you tried to save it to the regular Downloads folder in your home instead? Might be some permission problem.
10-19-2010 08:02 AM
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StarTool Offline
Junior Member

Posts: 5
Joined: Oct 2010
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Post: #9
Not Solved RE: Unable to finish Download

Okay that seems to be the problem, I changed that and it worked >.< Thanks for the help!
10-19-2010 05:52 PM
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