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Startup Problem
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deepestreaper Offline
Junior Member

Posts: 4
Joined: Jan 2011
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Post: #1
Solved: 9 Months, 19 Hours, 13 Minutes, 36 Seconds ago Startup Problem

So i downloaded amnesia, opened the game graphics menu pops up, i tried the high and the low settings and it would say "fatal error" so i decided to restart my computer, now it does nothing after i click play, it just says preparing to launch...(im on steam btw) i have all the system requirements so idk what its problem is..im really pissed that i spent 20 dollars to have a game sit in my library and not work...any help?
01-29-2011 10:13 AM
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Bek Offline
Senior Member

Posts: 377
Joined: May 2010
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Post: #2
Solved: 9 Months, 19 Hours, 13 Minutes, 36 Seconds ago RE: Startup Problem

post your hpl log. ( C:\Users\YOUR_NAME\Documents\Amnesia\Main\hpl.log )

Also system specs if the hpl log doesn't already mention them. And on a fluke chance try installing openAL (http://connect.creativelabs.com/openal/D...Items.aspx) and on a even bigger fluke, in steam right click on amnesia, properties > Local files > Verify Integrity
(This post was last modified: 01-29-2011 10:50 AM by Bek.)
01-29-2011 10:49 AM
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deepestreaper Offline
Junior Member

Posts: 4
Joined: Jan 2011
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Post: #3
Solved: 9 Months, 19 Hours, 13 Minutes, 36 Seconds ago RE: Startup Problem

alright sorry, im a noob and its late, but whats an hpl? ill most in a few hours im damn tired, just let me know, thanks in advance
01-29-2011 11:12 AM
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Bek Offline
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Posts: 377
Joined: May 2010
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Post: #4
Solved: 9 Months, 19 Hours, 13 Minutes, 36 Seconds ago RE: Startup Problem

it's just a text file (called hpl.log.. the hpl part is the name of the engine the game uses, which is named after Howard Philip Lovecraft for memory) that should give more information about the problem. It is found in your documents /Amnesia/Main folder
01-29-2011 01:41 PM
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deepestreaper Offline
Junior Member

Posts: 4
Joined: Jan 2011
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Post: #5
Solved: 9 Months, 19 Hours, 13 Minutes, 36 Seconds ago RE: Startup Problem

"ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
ERROR: Frame buffer 'Deferred_GBuffer_Main' is not complete! Format is unsupported!
ERROR: Could not create frame buffer for Deferred renderer type: 0!
FATAL ERROR: Renderer #0 could not be initialized! Make sure your graphic card drivers are up to date. Check log file for more information."
thats the important stuff from it i think, rest is just stats

then idk if this helps but heres some of my actual stats, "Vendor: Intel
Renderer: Mobile Intel® 4 Series Express Chipset Family
Version: 2.1.0 - Build 8.15.10.2086"
01-29-2011 03:19 PM
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Bek Offline
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Posts: 377
Joined: May 2010
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Post: #6
Solved: 9 Months, 19 Hours, 13 Minutes, 36 Seconds ago RE: Startup Problem

I don't know much about intel chips but since it's a mobile version the problem most likely is that it doesn't have the grunt and/or features required to run the game.
01-30-2011 01:39 AM
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jens Offline
Frictional Games

Posts: 3,586
Joined: Apr 2006
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Post: #7
Solved: 9 Months, 19 Hours, 13 Minutes, 36 Seconds ago RE: Startup Problem

This "Mobile IntelĀ® 4 Series Express Chipset Family" graphics chip is below requierments to run the game.
01-31-2011 01:40 PM
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