Frictional Games Forum (read-only)

This game refuses to work for me, I have the latest Steam copy, and I can't even get this game up and running. Period. Yes.. I've read the troubleshooting guides, which are of no help to me whatsoever (as to be expected). Here is my hpl.log:
-------- THE HPL ENGINE LOG ------------
Engine build ID 20100818114615

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Setting video mode: 1024 x 768 - 32 bpp
[END]

It ends there, when I double-click Amnesia.exe I am greeted with an infinite black screen that locks my computer up, I'm forced to complete a hard reset of my computer - potentially breaking it... here are my specs:
AMD Radeon 5770HD
Phenom II 3.2ghz Quad Core
4GB RAM
Windows 7 64 bit
ATI 12.6 Beta driver

I'm using a desktop machine, not a laptop. My GPU ISN'T the issue because I've have seen a YouTube gameplay video with my exact card running perfectly and I know my GPU is capable of running this broken game.

Thanks for conning me out of my money, I hope you feel happy, Frictional Games. I wish I could sell this piece of turd back and it would of been easier to have made the game through the support of Direct3D.

I just said I'm not using a laptop or built-in graphics.

"This thread is an attempt to make a comprehensive guide to all problems
that might arise when it comes to laptops with AMD dedicated and [b]Intel HD embedded graphics cards.[/b] If you have something to add or if you think some information should be updated please do so HERE."

The game is not bought from steam and since you seem determined that it will not work then nothing can be done.

No I did buy it from Steam, so now I can't play a game I bought with my hard-earned money...? Because the free demo doesn't work for me either. And it's just this game.

Edit: Oh, and if it helps everytime I start the Launcher.exe it says the previous settings caused the game to crash, going back to default. This happens everytime I launch that .exe.

Edit 2: Well slap me on the head and call me a donkey, I GOT IT WORKING! I had to disable triple buffering via Launcher.exe and set it to Blinear, the black screen still appears but only for a couple of seconds then the screen flashes then I can play the game! Yes!

donkey

Make that a double donkey.