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Frictional Games Forum (read-only) > Technical Support > Technical Support - Amnesia: The Dark Descent > Amnesia: The Dark Descent won't start! I've tried everything.
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bluma9

01-03-2013, 02:02 AM
Every time I start Amnesia it crashes, sending me this message: Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module ig4icd32.dll at 0023:03613E22

I've updated my graphic card drivers and discovered that I DO have 2.1.0, I've tried running as an administrator and since none of the other stuff applies I haven't tried it.

What can I do?
I forgot to mention that I have also tried updating the game.

TheBlastPassage

01-03-2013, 03:27 AM
Please attach HPL.log file found under Documents/Amnesia/Main

Also state where you got the game from

plutomaniac

01-03-2013, 11:35 AM
Have you checked the graphics card guide carefully with the notices? Most probably you have an Intel 4 graphics card.

TheBlastPassage

01-03-2013, 05:11 PM
Plutomaniac is right. Read the troubleshooting guides here and see if that helps you
Frictional Games Forum (read-only) > Technical Support > Technical Support - Amnesia: The Dark Descent > Amnesia: The Dark Descent won't start! I've tried everything.