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Pharaphet

02-25-2013, 09:37 PM
Hello, i recently bought the collectors pack at Steam and i can only get to a certain point in penumbra Requiem before it crashes..every single time, even after reinstalling it, updating it, resetting the dfaults and every kind of potential fix.

It crashes every time i finish a certain level and the text "truth is the consensus of opinion" and there seems to be no atual way to get past this since noone else mentions it, i need help fixing this, ive spent to much time on the game to not get to see how it ends.

im attaching a picture of my crash log black box.hoping i stil can get an answer on how to fix this.

plutomaniac

02-25-2013, 11:32 PM
After the problem occurs, attach the file HPL.log as mentioned at Problem X of the troubleshooting guide.

Pharaphet

02-26-2013, 11:03 AM
Spoiler below!
-------- THE HPL ENGINE LOG ------------

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating resource managers
Misc Creation
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init low level graphics
Setting video mode: 800 x 600 - 32 bpp
Init Glee...OK
Setting up OpenGL
Max texture image units: 32
Max texture coord units: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Vertex Program: 1
Fragment Program: 1
NV Register Combiners: 1
NV Register Combiners Stages: 8
ATI Fragment Shader: 0
Creating graphic systems
Creating Renderer2D
Renderer2D created
Creating Renderer3D
Load Renderer3D gpu programs:
Extrude
Diffuse Vertex
Diffuse Fragment
Fog
Creating fog textures: Solid Additive Alpha
init sky box
Renderer3D created
Creating screen buffers size 800.000000 : 600.000000
Creating programs
RendererPostEffects created
Adding engine materials
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL.
Trying to open software device... Success!
Device name: Generic Software
Number of mono sources: 32
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
Initializing Penumbra: Black Plague
Version $Rev: 2595 $
Date $Date: 2008-05-03 15:09:49 +0200 (lö, 03 maj 2008) $
Checking Supported Profiles
Profile CG_PROFILE_VP20 is supported
Profile CG_PROFILE_FP20 is supported
Profile CG_PROFILE_VP30 is supported
Profile CG_PROFILE_FP30 is supported
Profile CG_PROFILE_VP40 is supported
Profile CG_PROFILE_FP40 is supported
Profile CG_PROFILE_ARBVP1 is supported
Profile CG_PROFILE_ARBFP1 is supported
Profile CG_PROFILE_GLSLV is supported
Profile CG_PROFILE_GLSLF is supported
Profile CG_PROFILE_GLSLC is supported
Trying to load vertex program!
Success!
WARNING: Could not find language file entry 'PreMenuText'
All set up done, starting game!
--------------------------------------------------------

Game Running
--------------------------------------------------------
Loading collada for 'expansion01/maps/level08.dae' took: 2030 ms
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
ERROR: Couldn't create SoundEntity 'unbreak_impact_fence_med.snt'
WARNING: Couldn't preload sound 'unbreak_impact_fence_med'
WARNING: Texture 'pasted__pasted__pasted__portal1-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
ERROR: Couldn't find particle system file 'particle_imp_metal.ps'
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform1_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform2_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform3_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform41_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform42_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform43_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform44_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No collider found for 'general_portal_closed.ent'
WARNING: No collider found for 'general_portal_open.ent'
Lever 'sparklever01' loaded state: 2
Loading collada for 'expansion01/maps/level08.dae' took: 2024 ms
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
ERROR: Couldn't create SoundEntity 'unbreak_impact_fence_med.snt'
WARNING: Couldn't preload sound 'unbreak_impact_fence_med'
WARNING: Texture 'pasted__pasted__pasted__portal1-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
WARNING: Texture 'lambert225-fx' was not found!
ERROR: Couldn't find particle system file 'particle_imp_metal.ps'
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform1_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform2_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform3_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform41_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform42_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform43_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No shapes for sub mesh 'LwheelShape' with group: ''
WARNING: No shapes for sub mesh 'RwheelShape' with group: ''
WARNING: No shapes for sub mesh 'platformShape' with group: ''
ERROR: Cannot find sub entity 'platform44_platformShape' in mesh 'level08_smallplatform_off.dae'
WARNING: No collider found for 'general_portal_closed.ent'
WARNING: No collider found for 'general_portal_open.ent'
Lever 'sparklever01' loaded state: 2
WARNING: Could not find language file category ''
Loading collada for 'expansion01/maps/level09.dae' took: 4938 ms
WARNING: Entity 'desklamp01' with file 'lamps_older_desklamp.ent' has name already taken by 'mining_room_desklamp.ent'!
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
WARNING: No shapes for sub mesh 'propellerShape' with group: ''
ERROR: Couldn't find game element for entity 'smallpropeller'
WARNING: No shapes for sub mesh 'propellerShape' with group: ''
ERROR: Couldn't find game element for entity 'smallpropeller1'
WARNING: No shapes for sub mesh 'propellerShape' with group: ''
ERROR: Couldn't find game element for entity 'smallpropeller2'
WARNING: No shapes for sub mesh 'propellerShape' with group: ''
ERROR: Couldn't find game element for entity 'smallpropeller3'
WARNING: No shapes for sub mesh 'propellerShape' with group: ''
ERROR: Couldn't find game element for entity 'smallpropeller4'
WARNING: No shapes for sub mesh 'propellerShape' with group: ''
ERROR: Couldn't find game element for entity 'propellerlarge02'
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''

plutomaniac

02-26-2013, 02:04 PM
try a steam file integrity check as mentioned at the troubleshooting guide, problem I

Pharaphet

02-26-2013, 08:54 PM
did that and did it again, i tried reinstalling it once again and tried validating the files, still crahes at the same place, and some times at the sart of the game,but now im not even getting a black box.

plutomaniac

02-26-2013, 09:31 PM
After the file integrity check try loading an earlier save game that was saved before entering that specific room that causes the crash.

Pharaphet

02-26-2013, 10:15 PM
Tried that, crashed anyway, the game crashes when i get into the portal leading to the quote "truth is the consensus of opinion" between the level loadings.

plutomaniac

02-26-2013, 10:35 PM
It may be a driver or a background program issue then. Make sure you have the latest graphics and sound card drivers and that no other programs are running in the background.

Pharaphet

02-26-2013, 11:13 PM
Tried that once again and results showed i had the optimal drivers for both but still i get the same crash, isn't there anyone who had the same problem? i cant be the only one getting it and there should be some hotfix to fix it?

plutomaniac

02-26-2013, 11:27 PM
It's not a problem with the game since noone else had that exact issue. It has to do somehow with your computer. After the crash occurs reattach a new HPL.log file just to see if the same errors as before remain.
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Frictional Games Forum (read-only) > Technical Support > Technical Support - Penumbra Series > Penumbra: Requiem crash - JENS TAKE A LOOK PLEASE