ClassicalfreaK
08-10-2017, 05:07 AM
As the title suggests, SOMA crashes on launch, only lasting about a half a second before it closes, and (as far as I can tell) I have the proper soft- and hardware to play the game.
Your support provides information for older Windows versions but not where to find the HPL.log file for Windows 10.
The chain I went to to access the SOMA files on my computer was
C:\Program Files (x86)\Steam\steamapps\common\SOMA
SYSTEM INFORMATION
Windows 10 Home
Intel Core i7-4710HQ CPU @ 2.50GHz 2.50GHz
RAM: 12.0 GB
64-bit operating system, x64-based processor
GRAPHICS CARD
Intel HD Graphics 4600
I have tried all of the troubleshooting I can. I have installed drivers, updated them, verified the local files through Steam, and nothing seems to be working.
As soon as someone explains where I can locate my HPL.log file I will gladly post it here.
I don't know if it will be useful, but for now, my most recent DxDiag file is attached.
Any help would be greatly appreciated.
Your support provides information for older Windows versions but not where to find the HPL.log file for Windows 10.
The chain I went to to access the SOMA files on my computer was
Spoiler below!
C:\Program Files (x86)\Steam\steamapps\common\SOMA
SYSTEM INFORMATION
Spoiler below!
Windows 10 Home
Intel Core i7-4710HQ CPU @ 2.50GHz 2.50GHz
RAM: 12.0 GB
64-bit operating system, x64-based processor
GRAPHICS CARD
Spoiler below!
Intel HD Graphics 4600
I have tried all of the troubleshooting I can. I have installed drivers, updated them, verified the local files through Steam, and nothing seems to be working.
As soon as someone explains where I can locate my HPL.log file I will gladly post it here.
I don't know if it will be useful, but for now, my most recent DxDiag file is attached.
Any help would be greatly appreciated.