Frictional Games Forum (read-only)

Hello there.

Tonight I purchased Amnesia: The Dark Descent for Windows. I purchased it through Steam and installed it as soon as I had bought it.

However, I keep getting a weird error before the game has even launched properly. A small window comes up asking me to change my graphics settings and so on. Then I click Launch Game and it crashes right away, before I get any further.



I have included the image above so you can see what error I am getting. I have tried all that I know from restarting my computer to changing the graphics.

Please help me, I am dying to play this game!

Cheers for any help.

-Delta

Computer specs?

hpl.log from my documents/amnesia
launcher.log from the same place

This is copied from DxDiag right now.

------------------
System Information
------------------
Time of this report: 1/1/2011, 00:47:38
Machine name: LEWISPC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire M1200/3200/5200
BIOS: Default System BIOS
Processor: AMD Phenom™ 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3328MB RAM
Page File: 1621MB used, 5031MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Any help?

Thanks for completely ignoring what I asked of you.

Quote:Computer specs?

hpl.log from my documents/amnesia
launcher.log from the same place

Sorry mate, but that wasn't very clear in your reply. What do you need from these two files?

all of the file, just attach both.

[attachment=979]

[attachment=980]

Attachments should be included above now.

Cheers

-Delta

i also have the same problem as Delta301

my graphic card is a ATI mobility radeon 9600/9700
I've also checked if there was any new drivers for this card but there hasn't been one since like 2008

everytime I press Launch game it just crashes with the black box appearing

Hm... What graphics card do you have? It seems as if the game is trying software rendering...

My graphics card is a GeForce 8600 GT. Not really experienced any graphics problems the whole time I've had the computer.