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Please check the troubleshooting guides before posting!
spevp
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#1
Solved: 8 Years, 1 Month ago Please check the troubleshooting guides before posting!
AMD Radeon HD 7700 Series
AMD Phenom II X4 3.4Ghz
Windows 8
4 gb Ram

When I boot the game sometimes it stays on a black screen and crashes. The other majority of the time I see a broken screen with a red loading bar at the bottom. The screen looks like the main menu from streams I've watched of the game, but the titles are broken and the only thing I can read is "initializing". When the red bar completes loading that is usually when my game crashes.

Updated drivers.
Verified game integrity through Steam x2.
Reinstalled.
Tried disabling all other running programs.
Tried running as admin.
Tried running in beta.


hpl.log




Loading data from cloud storage
--------------------------------------------------------
Files on steam cloud:
No could files found!
Time: 0
--------------------------------------------------------

Version 1.02
-------- THE HPL ENGINE LOG ------------
Creating Engine Modules
--------------------------------------------------------
Creating job manager with 0 threads and 1024 jobs
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
Creating script module
Creating lipsync module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: -1x-1 bpp:32 rr: 60 fs:0 ms:0 driver: 0 cap:'SOMA Loading...' pos:(-1x-1)
Available drivers:
(0) - 'windows'
(1) - 'dummy'
Creating window: (-1,-1) 1440 x 900 - 32 bpp flags: 3
Setting display mode: 1440 x 900 - 32 bpp 60 hz
Init Glew...OK
Setting up OpenGL
Vendor: ATI Technologies Inc.
Renderer: AMD Radeon HD 7700 Series
Version: 4.5.13399 Compatibility Profile Context 15.200.1062.1003
Max texture image units: 32
Max texture coord units: 16
Max texture buffer size: 268435456
Max texture array slices: 2048
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Texture compression 3DC: 1
Texture sRGB: 1
Geometry Instancing: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 4.40
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
Max vertex uniforms: 16384
Max fragment uniforms: 16384
OGL ATIFragmentShader: 1
Tesselation: 1
MultiBindTex: 1
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.7.8
Version Number: 178
Adding engine materials
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing FMOD.
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------
Loading keybinds - file version:0
New default keybindings detected - trashing old keybindings.
Loading keybinds - file version:5


Attached Files
.log   hpl.log (Size: 3.18 KB / Downloads: 102)
09-27-2015, 06:32 AM
Guest
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#2
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!
Similar situation:
Hi, I'm having similar problems of not being able to start up the game. All I got was blank screen for 10-20 seconds, then the error message reads: "Soma.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." But that's all I got. I'm using boot camp mac, with windows 7 installed. 64-bit Intel Core Duo CPU, E7600 @ 3.06GHz. Graph Card Ati radeon hd 4670. Please Help.
09-27-2015, 11:18 AM
Thomas Offline
Frictional Games

Posts: 2,634
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Joined: Apr 2006
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#3
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!
Everything looks correct.

Go to My Documents/My Games/SOMA/Main and open [steamid]_user_settings.cfg in a text editor.

Change
FullScreen="true"
to
FullScreen="false"

See if that helps.
09-28-2015, 08:33 AM
Find
Guest
Unregistered

 
#4
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!
[steamid]_user_settings.cfg is not a file on my computer. Of course I used my personal steam ID.
The only things in /Main are _110000103DED3C0, Default, hlp.log, and hpl_update.log. There is a file in my steam location for SOMA thats called default_user_settings.cfg but that file has no option for fullscreen or windowed. I've verified my files, so I have no idea how to obtain the .cfg file you speak of.
10-02-2015, 10:18 PM
Mudbill Offline
Muderator

Posts: 3,881
Threads: 59
Joined: Apr 2013
Reputation: 179
#5
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!
That file should be generated as you save the settings in the game. Simply starting it should suffice. Though, since you are crashing as you start it, it might fail to create it.

PS: The "glitchy" loading screen is intentional.

10-02-2015, 10:55 PM
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