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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: demo crash on startup (/thread-10364.html)
demo crash on startup - mewanttaco - 09-17-2011
[attachment=1975]it starts up i get a menu i click launch game and i get this.(in the attachments)thanks in advance
RE: demo crash on startup - jens - 09-17-2011
Your graphics card is not within the requierments to run the game, that is why it crashes.
RE: demo crash on startup - plutomaniac - 09-17-2011
Attach us here the file HPL.log found under Documents\Amnesia\Main folder to determine whether your graphics card is capable of running the game or not.
RE: demo crash on startup - mewanttaco - 09-17-2011
-------- THE HPL ENGINE LOG ------------
Engine build ID 20100818114615
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------
Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------
Initializing Graphics Module
--------------------------------------------------------
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel® HD Graphics
Version: 2.1.0 - Build 8.15.10.2119
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 2
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20 - Intel Build 8.15.10.2119
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
RE: demo crash on startup - plutomaniac - 09-17-2011
You can play barely play the game but you need to update your graphics card drivers. What operating system do you have and also 32-bit or 64-bit? What laptop model exactly do you own?
RE: demo crash on startup - mewanttaco - 09-17-2011
i own a 64 bit windows 7 acer aspire 7741z....i dont know how and where to go to update the drivers
RE: demo crash on startup - plutomaniac - 09-17-2011
It seems that you have both AMD dedicated and Intel embedded graphics card which cause problems with OpenGL games/applications.
1) Make sure you have the latest bios installed(Acer Aspire 7741Z): http://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.26_A_A.zip?acerid=634436396647565996&Step1=Notebook&Step2=Aspire&Step3=Aspire%207741Z&OS=721&LC=en&BC=Acer&SC=PA_6
2)
A) If your laptop has an Radeon HD 6370M / 6550M dedicated graphics card, install this: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_8.763.1.1000_W7x86W7x64_A.zip?acerid=634272829908303919&Step1=Notebook&Step2=Aspire&Step3=Aspire%207741Z&OS=721&LC=en&BC=Acer&SC=PA_6
B) If it has an AMD Mobility Radeon HD 5450 / 5650 dedicated graphics card, install this: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_8.741.1.5000_W7x86W7x64_A.zip?acerid=634217522597135076&Step1=Notebook&Step2=Aspire&Step3=Aspire%207741Z&OS=721&LC=en&BC=Acer&SC=PA_6
3) Update your Intel embedded graphics card to the latest version: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_8.15.10.2189_W7x64_A.zip?acerid=634444136875196257&Step1=Notebook&Step2=Aspire&Step3=Aspire%207741Z&OS=721&LC=en&BC=Acer&SC=PA_6
After doing these restart the computer and try to run the game. If it still doesn't run we will use the have disk method which will most probably work.
RE: demo crash on startup - mewanttaco - 09-17-2011
ok 1 i have no idea which one i have other that intel hd graphics and 2 thank you
RE: demo crash on startup - plutomaniac - 09-18-2011
Did it work? If it didn't just do the have disk method.
Check this thread: http://www.frictionalgames.com/forum/thread-9942.html
More specifically the Acer part of it: http://www.frictionalgames.com/forum/thread-9942-post-93402.html#pid93402