Game crashes on loading the main menu

Game crashes on loading the main menu - Printable Version

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+--- Thread: Game crashes on loading the main menu (/thread-12956.html)

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Game crashes on loading the main menu - Paddin - 01-30-2012

Hi guys, I am unable to play my Steam version of Amnesia and I have read through the guides, updated my graphics card drivers and nothing seems to help. When I start the game it gives me the start up messages, lets me change my gamma setting and then crashes as soon as it starts loading the main menu with the message:

Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 001B:004EC170

It is a Windows Vista Home Premium 32-bit. It is an Acer Aspire 6920G laptop with a Nvidia GeForce 9500m GS. The HPL.log is attached.

I hope you can help, I love this game and want to play it myself.

RE: Game crashes on loading the main menu - jens - 01-30-2012

Did you update the drivers by downloading the latest from nvidia.com?

RE: Game crashes on loading the main menu - Paddin - 01-30-2012

(01-30-2012, 08:02 AM)jens Wrote: Did you update the drivers by downloading the latest from nvidia.com?

Yeah I did, my drivers are fully up to date

RE: Game crashes on loading the main menu - Adryan1235a - 01-31-2012

thats what mean says i just bought it today off of gamestop.com and every time i try to launch the game it says it crashes and a thing pops up called BlackBox saying !!!GAME CRASHED!!!

it says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

please help i just bought it today hoping i could play it Sad

help

(01-31-2012, 01:30 AM)Adryan1235a Wrote: thats what mean says i just bought it today off of gamestop.com and every time i try to launch the game it says it crashes and a thing pops up called BlackBox saying !!!GAME CRASHED!!!

it says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

please help i just bought it today hoping i could play it

help

i Tried opening amnesia directly throught Amnesia.exe in the Amnesia folder and it says the program can't start because SDL.dll is missing from your computer.
what should i do? where can i find the SDL.dll?

(01-31-2012, 01:30 AM)Adryan1235a Wrote: thats what mean says i just bought it today off of gamestop.com and every time i try to launch the game it says it crashes and a thing pops up called BlackBox saying !!!GAME CRASHED!!!

it says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

please help i just bought it today hoping i could play it

help

(01-31-2012, 01:30 AM)Adryan1235a Wrote: thats what mean says i just bought it today off of gamestop.com and every time i try to launch the game it says it crashes and a thing pops up called BlackBox saying !!!GAME CRASHED!!!

it says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

please help i just bought it today hoping i could play it

help
i Tried opening amnesia directly throught Amnesia.exe in the Amnesia folder and it says the program can't start because SDL.dll is missing from your computer.
what should i do? where can i find the SDL.dll?

okay nevermind the SDL.dll but it still says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

RE: Game crashes on loading the main menu - plutomaniac - 01-31-2012

http://www.frictionalgames.com/forum/thread-3754.html
http://www.frictionalgames.com/forum/thread-11183.html

RE: Game crashes on loading the main menu - Paddin - 01-31-2012

(01-31-2012, 04:22 PM)plutomaniac Wrote: http://www.frictionalgames.com/forum/thread-3754.html
http://www.frictionalgames.com/forum/thread-11183.html

I already followed the instructions in these topics, it didn't fix the issue I've been having

RE: Game crashes on loading the main menu - plutomaniac - 01-31-2012

what graphics card (renderer) and opengl version does the HPL.log file say that you have then?

RE: Game crashes on loading the main menu - Paddin - 02-01-2012

(01-31-2012, 11:25 PM)plutomaniac Wrote: what graphics card (renderer) and opengl version does the HPL.log file say that you have then?

The renderer is GeForce 9500M GS/PCI/SSE2 and the opengl version is 3.3.0

RE: Game crashes on loading the main menu - plutomaniac - 02-01-2012

have you edited any files or similar? Do a steam file integrity check

RE: Game crashes on loading the main menu - Paddin - 02-03-2012

I haven't edited any files, I just did a steam file integrity check and it told me everything was verified