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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-13851.html)
Please check the troubleshooting guides before posting! - schurem - 03-08-2012
I checked the general troubleshooting thread. My box is up-to-date with the latest catalyst drivers. For some reason the game refuses to run. The troubleshooting thread tells me to open a new thread and post the contents of HPL.log. This file does not exist on my box. I searched the entire drive for it, but its just not there.
I tried running the game as administrator, but this makes no difference.
I use 64bit windows 7. my box has 8gb of ram, an ati 6950, and the C drive is an SSD. The box runs other games flawlessly. wtf am i doin wrong?!
RE: Please check the troubleshooting guides before posting! - jens - 03-09-2012
Have you tried running the installer as an administrator?
RE: Please check the troubleshooting guides before posting! - schurem - 03-12-2012
Installer? there's a launcher and a game .exe in C:\STEAM\steamapps\common\amnesia the dark descent\ I tried running both as administrator, even started steam with admin rights. It just doesnt work. the folder in c:\user\my documents\ never gets made. I looked into the file permissions for that folder, but they did not seem out of whack (full control for the user and admin).
The launcher appears when i click play in steam. It just blinks out after a minute or so, with no error given or log written.
Its not that I feel angry or anything about the ten bucks i wasted on this nonworking game, but im insanely curious about it. Heard it's good. I just wanna play
RE: Please check the troubleshooting guides before posting! - jens - 03-12-2012
Did not know it was on Steam, so in this case there is no installer.
Perhaps you have some anti-virus program running that could interfere? Thinking the game is a virus and blocking it from executing properly.