Frictional Games Forum (read-only)
Problem with launcher.exe - Printable Version

+- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum)
+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Problem with launcher.exe (/thread-15878.html)



Problem with launcher.exe - kamuix1412 - 06-05-2012

I have a problem with the launcher....
My S.O is a Windows 7 64 bits, is a laptop HP DV4-1413.
i read it all the Troubleshooting Guide, and upgrade the driver HD 3200.

and when i try play amnesia windows launch me this error.


Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: Launcher.exe_unknown
Versión de la aplicación: 0.0.0.0
Marca de tiempo de la aplicación: 4dd2918d
Nombre del módulo con errores: atioglxx.dll
Versión del módulo con errores: 6.14.10.11631
Marca de tiempo del módulo con errores: 4f7e4bf5
Código de excepción: c0000005
Desplazamiento de excepción: 00925130
Versión del sistema operativo: 6.1.7601.2.1.0.256.1
Id. de configuración regional: 13322
Información adicional 1: 2b61
Información adicional 2: 2b617c6f27ff96e0da4a895faba60808
Información adicional 3: 80d7
Información adicional 4: 80d7296225b82921490c33c0ec3fe039

PD: sorry but i know a little of english xD but i can understand.


RE: Problem with launcher.exe - plutomaniac - 06-05-2012

try disabling your antivirus and firewall, if any...


RE: Problem with launcher.exe - kamuix1412 - 06-06-2012

i try disabling antivirus and firewall and i have the same problem...


RE: Problem with launcher.exe - plutomaniac - 06-06-2012

Oh I missed something: atioglxx.dll is part of your AMD drivers. Make sure you update them to the latest version. Try this: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx

AMD doesn't seem to exclude HP from their drivers so it might work out of the box


RE: Problem with launcher.exe - kamuix1412 - 06-06-2012

Well this time is amnesia.exe LOL

and this appears


Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: Amnesia.exe
Versión de la aplicación: 0.0.0.0
Marca de tiempo de la aplicación: 4db7bc06
Nombre del módulo con errores: StackHash_acb0
Versión del módulo con errores: 0.0.0.0
Marca de tiempo del módulo con errores: 00000000
Código de excepción: c0000005
Desplazamiento de excepción: 00000000
Versión del sistema operativo: 6.1.7601.2.1.0.256.1
Id. de configuración regional: 13322
Información adicional 1: acb0
Información adicional 2: acb042807dfe7af07d739319306ff8c4
Información adicional 3: e100
Información adicional 4: e100c1f35e7fb565309d6a54e798e5e9

I thing was a upgrade of AMD Driver.. i try find another version. The version 12.4 was installed and i wanna try with 12.2 version, and tell it how works


RE: Problem with launcher.exe - Traggey - 06-06-2012

Is this a steam or store verision? Something seems to be blocking your exe file.


RE: Problem with launcher.exe - kamuix1412 - 06-06-2012

Steam Version.
For confirm my id is kamuix1412


RE: Problem with launcher.exe - kamuix1412 - 06-06-2012

Well! it done! i do it a downgrade of AMD Driver and i try with the version 12.3 and.....! it's work! thanks 4 the time and problems!