The game freezes and the screen turns white! - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html) +--- Thread: The game freezes and the screen turns white! (/thread-17109.html)

The game freezes and the screen turns white! - Tallang - 07-19-2012 Hi, I recently bought Amnesia: The dark descent. When I started playing I soon realized that the game crashes after about 10 minutes of gaming. The game first freezes. A few seconds later the screen turns black and then white. Now I am able to use the computer as normally, but Amnesia keeps being white. When I click Amnesia with my mouse, Windows says Amnesia has stopped responding, and I am forced to shut down the program. Here is some detailed information from Windows when the program stops responding: Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: Amnesia.exe Application Version: 0.0.0.0 Application Timestamp: 4db7bc06 Hang Signature: e182 Hang Type: 0 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1044 Additional Hang Signature 1: e1823a793a5da6e315479839790c9e06 Additional Hang Signature 2: a4ef Additional Hang Signature 3: a4effef5d62207bbed38ccc72bfce90f Additional Hang Signature 4: e182 Additional Hang Signature 5: e1823a793a5da6e315479839790c9e06 Additional Hang Signature 6: a4ef Additional Hang Signature 7: a4effef5d62207bbed38ccc72bfce90f Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt I am using a self built desktop computer with Windows 7 64-bit OS with two screens. I feel I should mention that I have done a change in the registry on the computer. Since I use a SSD for my OS, I do not wish to store my documents on the SSD. Therefore I have changed the registry destination for my documents from C:\Users\Username to D:\Username. Since the safe-folder is located in my document folder, I thought the changes in the registry might be the reason for the freeze? Thanks for all replies! RE: The game freezes and the screen turns white! - Tallang - 07-29-2012 I am still waiting for an answer RE: The game freezes and the screen turns white! - jens - 07-30-2012 Have you tried re-installing the game or if on Steam verifying the integrity of the game cache? RE: The game freezes and the screen turns white! - Tallang - 08-05-2012 I just tried verifying the integrity of the game cache, and Steam found one error in it So I hope it will fix my problems! RE: The game freezes and the screen turns white! - Tallang - 08-07-2012 My game crashed again today, so it didnt help Any other ideas what might be wrong? RE: The game freezes and the screen turns white! - plutomaniac - 08-07-2012 maybe another program is interfering like antivirus etc... Or some operating system issue. This has to do with your computer and not Amnesia.