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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Amnesia Download Problem (/thread-24430.html)
Amnesia Download Problem - sarper - 01-22-2014
Hey everyone,
It's my first post here and unfortunately it's about a silly problem I have.
3 years ago, I bought Amnesia: The Dark Descent from Frictional Games website it was on the date; 2011/11/1. I just wanted to download the game again to my pc but I can not find the download page in my mailbox.
I finally found the PayPal receipt. I can forward it to support team. But I can't clearly remember on which platform I downloaded the game. I remember visiting Frictional Games website and buying from there, it wasn't Steam I guess. At least I could have found the key easily
Can you help me out ?
Thanks in advance
P.S.: I tried the date search in Gmail but it's no use :/
RE: Amnesia Download Problem - DnALANGE - 01-22-2014
Be patient Sarper.
A Moderator will help you here asap and probly link you to JENS who can help you further
"we" are on it.
RE: Amnesia Download Problem - jens - 01-22-2014
If you bought the game from us it can be re-downloaded from shelf.frictionalgames.com, there is also a link to a site that allows you to get your receipt info again should you not have it.
RE: Amnesia Download Problem - sarper - 01-22-2014
Thank you all for your fast help
I found the order code and the download link again. So everything's fine.
Thanks a lot.
Cheers