+- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum)
+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - SOMA (https://www.frictionalgames.com/forum/forum-74.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-30652.html)
Please check the troubleshooting guides before posting! - ttt221y - 09-22-2015
hello. i need help. when i click on icon SOMA its loading a screen with 2 ways launch the game. 1 way it is play game with addons second way it is play custom stories. but how i can play in original game ? first way no have buttons and i cant run game
RE: Please check the troubleshooting guides before posting! - jens - 09-22-2015
Please post the hpl.log as described in the troubleshooting guide under problem x
RE: Please check the troubleshooting guides before posting! - ttt221y - 09-22-2015
(09-22-2015, 09:38 AM)jens Wrote: Please post the hpl.log as described in the troubleshooting guide under problem x
i think i post it in that message, but if not its dosnt matter because file hpl.log is clean. no information in that file. sorry for my writing, i not good know english, if its not that file i dont have it. i have only hpl_update.log and thats file is clean
RE: Please check the troubleshooting guides before posting! - jens - 09-22-2015
Right-click on SOMA in Steam, take properties, go to Local Files and click browse local files. Try starting SOMA using the soma.exe. If it does not work, right-click soma.exe and try running as administrator.
RE: Please check the troubleshooting guides before posting! - ttt221y - 09-22-2015
(09-22-2015, 09:38 AM)jens Wrote: Please post the hpl.log as described in the troubleshooting guide under problem x
RE: Please check the troubleshooting guides before posting! - jens - 09-22-2015
That is the wrong file check troubleshooting, it should be Documents/My Games/SOMA/
RE: Please check the troubleshooting guides before posting! - ttt221y - 09-22-2015
(09-22-2015, 09:52 AM)jens Wrote: Right-click on SOMA in Steam, take properties, go to Local Files and click browse local files. Try starting SOMA using the soma.exe. If it does not work, right-click soma.exe and try running as administrator.
its dont help me...(
here hpl.log
and here screenshot what we talking about
RE: Please check the troubleshooting guides before posting! - nebej - 09-22-2015
You seem to be trying to start the game from the Mod Launcher
You will need to start the game directly.
Use the first option when starting it on Steam