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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-53837.html)
Please check the troubleshooting guides before posting! - quiltmaker - 08-01-2017
I recently purchases Amnesia and finally got around to downloading it today. Unfortunately, I get a message that says it crashed when I go to launch it.
Exception Reason:
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module {UNKNOWN} at 0023:00000000
I am not computer savvy as far the technical aspect like registers, etc.
Is there anyone who can help me? I am running Windows 10.
Thanks
RE: Please check the troubleshooting guides before posting! - Romulator - 08-02-2017
Please check and try the steps outlined at Problem A, then Problem X if nothing else works, in the Troubleshooting Guide. An exception reason is actually difficult to troubleshoot on its own.
I'm also going to edit out your email address~