SOMA crashes on launch and I can't locate my HPL.log file (Win-10) - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - SOMA (https://www.frictionalgames.com/forum/forum-74.html) +--- Thread: SOMA crashes on launch and I can't locate my HPL.log file (Win-10) (/thread-53847.html) |
SOMA crashes on launch and I can't locate my HPL.log file (Win-10) - ClassicalfreaK - 08-10-2017 As the title suggests, SOMA crashes on launch, only lasting about a half a second before it closes, and (as far as I can tell) I have the proper soft- and hardware to play the game. Your support provides information for older Windows versions but not where to find the HPL.log file for Windows 10. The chain I went to to access the SOMA files on my computer was Spoiler below!
SYSTEM INFORMATION Spoiler below!
GRAPHICS CARD Spoiler below!
I have tried all of the troubleshooting I can. I have installed drivers, updated them, verified the local files through Steam, and nothing seems to be working. As soon as someone explains where I can locate my HPL.log file I will gladly post it here. I don't know if it will be useful, but for now, my most recent DxDiag file is attached. Any help would be greatly appreciated. RE: SOMA crashes on launch and I can't locate my HPL.log file (Win-10) - Mudbill - 08-10-2017 Intel graphics cards are not supported, so your specs aren't quite there. It can still work though if you have proper drivers for it, but since it's not supported, it cannot be guaranteed. The log should be located in Documents\My games\Soma\hpl.log. Did you not find it there? |