Tried everything and STILL crashes - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html) +--- Thread: Tried everything and STILL crashes (/thread-5696.html) |
Tried everything and STILL crashes - Frenzinator - 12-12-2010 Hey all! I bought Amnesia yesterday on steam (£6.50, how could I not haha ) I installed it and it brought up the preparing to start box, then went and nothing I opened Amnesia.exe as an admin, then the screen went black and then it crashed, giving an error message (attached below). I've tried everything on the troubleshooting guide, but nothing works. I have also attached the hpl.log. If it helps, I'm using an ATI Mobility Radeon HD 5650 with Windows 7 64bit. Thanks in advance. RE: Tried everything and STILL crashes - jens - 12-12-2010 Try not using full screen and see if that makes it work, it crashes really early on in the startup so guessing a problem with the screen resolution RE: Tried everything and STILL crashes - Frenzinator - 12-13-2010 I have tried every screen resolution from 1600 x 900 to 800 x 600, but it still crashes. As for not running it in full screen, I haven't been able to open it to change this setting, and I'm not the most technologically advanced person ever. How do I change this without opening the game? If you meant changing it from within the game menu, I can't, so is there anything else I can try? Thanks for the help though. RE: Tried everything and STILL crashes - jens - 12-13-2010 Maybe my memory is flawed but isn't there an option for full screen in the Launcher? RE: Tried everything and STILL crashes - Frenzinator - 12-13-2010 I've tried opening Launcher.exe and Amnesia.exe, and I haven't been able to get any kind of menu up whatsoever. When I run launcher, nothing happens (it appears under task manager, then disappears), when I run Amnesia, I get the error message. RE: Tried everything and STILL crashes - jens - 12-13-2010 Post the launcher.log file from My Documents/Amnesia/ Have you tried updating the drivers for the graphics card by downloading latest version from ati.com? RE: Tried everything and STILL crashes - Frenzinator - 12-13-2010 I did check about my drivers an I know I have the latest ones. It won't let me attach the launcher.log as apparently it is 0kb in size, and completely empty when I open it. RE: Tried everything and STILL crashes - Frenzinator - 12-14-2010 I've just updated my drivers to ATI's newest (released yesterday) and still it crashes on startup, and the launcher file is still empty. What can I do now? I haver also attached a screenshot from my dxdiag display tab, if that helps :/ |