[split] Troubleshooting Guide - Look here before posting!

[plutomaniac]

Everytime i try to run Amnesia Justine and Amnesia The Dark Descent i get a box called the BlackBox and it says, "Amensia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 0023:0056A1A3"

what should i do?

Problem X: Problem is not covered above!!
Create a new post in the correct "Technical Support" forum (mac and linux user take extra notice here!). Make sure to name your topic properly, and describe as detailed as possible your problem.
Also state what OS version you are using and finally attach the hpl.log, found in Main/MainDemo in save folder, file to the post.
Important note: Make sure the log file is really in the save folder and not in the same folder as Amnesia.exe and other files.

Save folders:
Windows: "My Documents/Amnesia/"
Linux: ".frictionalgames/Amnesia/"
Mac: "Library/Application Support/Frictional Games/Amnesia/"