Before you pre-order...

[eskrow]

Can a rep from Frictional Games explain how the launch of SOMA will be different from the disastrous launch of A Machine For Pigs? The game wouldn't start on most people's machines forcing them to navigate dozens of random forum threads downloading random patches and deleting random files. There are still stickied threads about how to deal with the major software failures.

Frictional Games totally dropped the ball but hasn't explained what they're doing better this time. Did you do any sort of QA this time? Did you change the install process? Update the engine? Are you offering actual technical support this time, instead of making users figure out they have to go to a forum, blind leading the blind style?

I don't think that a pre-order discount of $3 is worth the uncertainty of receiving a broken product again!