Controller Broken?

[Mudbill]

Your game settings are stored in \Documents separately from the game install files, so if something changes there, for example reinstalling the game will not update that folder, so things remain the same.

By hitting "Start new game" the settings are still the same. Even a new profile has certain settings remain, though controls should get reset to default. Have you tried creating a new profile? Have you tried going into the control settings and editing the key setup?