Facebook Twitter YouTube Frictional Games | Forum | Privacy Policy | Dev Blog | Dev Wiki | Support | Gametee


Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Crashes During First Load
LostAsleep Offline
Junior Member

Posts: 4
Threads: 1
Joined: Mar 2012
Reputation: 0
#1
Solved: 8 Years, 1 Month ago Crashes During First Load

The computer I am using is a Lenovo E420 Laptop with Windows 7 Home Premium 64-bit. I have already updated the graphics card with the method recommended, and tried as many other things as I could before I decided to post.

My problem is..that I get through the start up, but once I get to the first loading sequence (the one right after I've set the gamma correctly), the game crashes, and has no chance to even complete an error report before it terminates.

I have attached the hpl.log below as well..



.log   hpl.log (Size: 9.44 KB / Downloads: 137)
03-15-2012, 11:18 PM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#2
Solved: 8 Years, 1 Month ago RE: Crashes During First Load

Your Intel HD drivers seem to be corrupted. Uninstall them completely and then use the have disk method again.
03-16-2012, 07:59 AM
Find
LostAsleep Offline
Junior Member

Posts: 4
Threads: 1
Joined: Mar 2012
Reputation: 0
#3
Solved: 8 Years, 1 Month ago RE: Crashes During First Load

I just followed your advice, and nothing has changed still. Is there anything else that I could try?
03-16-2012, 08:46 AM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#4
Solved: 8 Years, 1 Month ago RE: Crashes During First Load

you can try a google search, your problem is with your drivers and thus with the the operating system configuration.
03-16-2012, 09:25 AM
Find
LostAsleep Offline
Junior Member

Posts: 4
Threads: 1
Joined: Mar 2012
Reputation: 0
#5
Solved: 8 Years, 1 Month ago RE: Crashes During First Load

I'm not quite sure what you mean. So completely wiping the drivers from the computer, then reinstalling as per the directions here isn't all I need to do?
03-16-2012, 09:31 AM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#6
Solved: 8 Years, 1 Month ago RE: Crashes During First Load

This is for Nvidia and AMD graphics cards, not Intel ones. For Intel, go to control panel>Add and Remove programs and uninstall Intel HD drivers from there. Then after restarting, use the have disk method to install the latest driver again.
(This post was last modified: 03-16-2012, 11:09 AM by plutomaniac.)
03-16-2012, 11:08 AM
Find
LostAsleep Offline
Junior Member

Posts: 4
Threads: 1
Joined: Mar 2012
Reputation: 0
#7
Solved: 8 Years, 1 Month ago RE: Crashes During First Load

I've done this, and it still hasn't changed a thing.
03-16-2012, 10:34 PM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#8
Solved: 8 Years, 1 Month ago RE: Crashes During First Load

This is an operating system/driver problem and so I cannot help more. These problems must be solved by person.
03-16-2012, 11:20 PM
Find




Users browsing this thread: 1 Guest(s)