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Game Crashing
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delusiv Offline
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#1
Solved: 2 Years, 2 Months, 3 Weeks ago Game Crashing

I have just purchased Amnesia the dark decent and i have downloaded it and installed, then i run it and i get a blackbox thing with "Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module at 001B:00000000"


I went on support wbesite and downloaded the update 1.2 and ran it again and says same thing...and it also says
"There is no disk in the drive. Please insert a disk into drive D:." Even thought i purchased and downloaded through online.
I don't know much about computers... i think my laptop is 64bit? idk..


please tell me how to fix i haven't even played it yet Sad


Attached Files
.log   hpl.log (Size: 1.59 KB / Downloads: 9)
.png   Scr Shot.PNG (Size: 72.79 KB / Downloads: 20)
(This post was last modified: 03-24-2012, 05:55 PM by delusiv.)
03-24-2012, 05:15 PM
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plutomaniac Offline
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Posts: 6,369
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#2
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

From where did you buy the game? For the 1.2 update you need to download the appropriate from your retailer's site. The one here is for Frictional Games store buyers.

Anyway, for your problem we need more information. The problem is that you have no graphics card drivers installed. What exact laptop model do you have? Maybe we can find your specs this way...
03-24-2012, 06:25 PM
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delusiv Offline
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Posts: 7
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Joined: Mar 2012
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#3
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

Hey thanks for posting, i purchased the game from 'Gamers gate' and i did actually get the download from here...i will know download the patch from that side thanks, but here is my laptop model is: Dell Inspiron 1545, please tell me how i can solve the problem thanks Smile
03-24-2012, 06:58 PM
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plutomaniac Offline
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#4
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

now I need to know the operating system. Go to start and type dxdiag. From there you can find such information.
03-24-2012, 07:23 PM
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delusiv Offline
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Posts: 7
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Joined: Mar 2012
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#5
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

Here it is, im refreshing this page alot so stick around for quick replys lol and thanks


Attached Files
.png   dxdiag.PNG (Size: 66.58 KB / Downloads: 26)
03-24-2012, 07:26 PM
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plutomaniac Offline
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#6
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

can you also show me the display tab?
03-24-2012, 07:40 PM
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delusiv Offline
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#7
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

Here bro Smile


Attached Files
.png   dxdiag2.PNG (Size: 46.44 KB / Downloads: 33)
03-24-2012, 07:44 PM
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plutomaniac Offline
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#8
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

Unfortunately you cannot play the game. Go to question 1, notice 1 (first --> )

http://www.frictionalgames.com/forum/thread-11183.html
(This post was last modified: 03-24-2012, 07:46 PM by plutomaniac.)
03-24-2012, 07:46 PM
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delusiv Offline
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Posts: 7
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Joined: Mar 2012
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#9
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

Omfggggg, so i wasted £13 ffs..............................seriously...................
03-24-2012, 07:55 PM
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plutomaniac Offline
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#10
Solved: 2 Years, 2 Months, 3 Weeks ago RE: Game Crashing

Intel graphics cards are below system requirements for the game...
03-24-2012, 07:58 PM
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