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Serial number help
guitarist Offline
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#1
Solved: 8 Years, 1 Month ago Serial number help

I bought this game over a year ago, and my computer could not handle it graphically. Now I have a laptop that can but I need a serial number. I bought the game through the frictional store and I think it showed me the key right after purchase but I no longer have access to that. What do I do?
01-27-2013, 10:04 PM
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plutomaniac Offline
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#2
Solved: 8 Years, 1 Month ago RE: Serial number help

Jens will soon help you
01-27-2013, 11:29 PM
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PutraenusAlivius Offline
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#3
Solved: 8 Years, 1 Month ago RE: Serial number help

(01-27-2013, 11:29 PM)plutomaniac Wrote: Jens will soon help you

Are you sure? because i've been online and NEVER saw Thomas or Jens online.

"Veni, vidi, vici."
"I came, I saw, I conquered."
01-28-2013, 08:37 AM
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Statyk Offline
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#4
Solved: 8 Years, 1 Month ago RE: Serial number help

(01-28-2013, 08:37 AM)JustAnotherPlayer Wrote: Are you sure? because i've been online and NEVER saw Thomas or Jens online.

Perhaps you are asleep or busy when they are online? I see them on the forums often. Maybe not as much Thomas, but I see Jens. Besides, this will most likely be taken care of through PM, so I don't expect a response in here.

Though I WOULD like to know more about this Mysterious Penguin known as Urkle. He only seems to appear in the wild Linux Support Section, yet I never see him/her online......

I'm going to just leave now....
01-28-2013, 08:43 AM
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jens Offline
Frictional Games

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#5
Solved: 8 Years, 1 Month ago RE: Serial number help

you can go to shelf.frictionalgames.com to redownload, get the serial and retrieve lost order numbers.
(This post was last modified: 01-29-2013, 08:04 AM by jens.)
01-28-2013, 08:53 AM
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plutomaniac Offline
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#6
Solved: 8 Years, 1 Month ago RE: Serial number help

(01-28-2013, 08:43 AM)Statyk Wrote: Though I WOULD like to know more about this Mysterious Penguin known as Urkle. He only seems to appear in the wild Linux Support Section, yet I never see him/her online......

offtopic:
Spoiler below!
His name is Edward Rudd and he is the one who ported Penumbra and Amnesia to Mac and Linux, and who almighty gave us 64 binary for Linux. I have seen him many times online and he is always there at the linux support section, maybe mac too if I remember correctly.

@ JustAnotherPlayer: Jens is constantly monitoring the forums, maybe as Statyk said at different time zones. Nowadays, Thomas is online for news or blog posts.
(This post was last modified: 01-28-2013, 01:06 PM by plutomaniac.)
01-28-2013, 01:05 PM
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PutraenusAlivius Offline
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#7
Solved: 8 Years, 1 Month ago RE: Serial number help

(01-28-2013, 08:43 AM)Statyk Wrote:
(01-28-2013, 08:37 AM)JustAnotherPlayer Wrote: Are you sure? because i've been online and NEVER saw Thomas or Jens online.

Perhaps you are asleep or busy when they are online? I see them on the forums often. Maybe not as much Thomas, but I see Jens. Besides, this will most likely be taken care of through PM, so I don't expect a response in here.

Though I WOULD like to know more about this Mysterious Penguin known as Urkle. He only seems to appear in the wild Linux Support Section, yet I never see him/her online......

I'm going to just leave now....

Devs are always online at a weird time...
(when i was : Sleeping, taking a s**t and stuff.)

"Veni, vidi, vici."
"I came, I saw, I conquered."
01-28-2013, 03:58 PM
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guitarist Offline
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#8
Solved: 8 Years, 1 Month ago RE: Serial number help

Thanks Jens, that fixed my problem Smile
01-28-2013, 04:49 PM
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jennb090999 Offline
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#9
Solved: 8 Years, 1 Month ago RE: Serial number help

I bought this game last sunday and I cant find the email with the serial number please help. my email is -EMAIL REMOVED FOR SPAM PROTECTION- date was 2/4/2012

Edit by: plutomanic
(This post was last modified: 02-09-2013, 05:26 PM by plutomaniac.)
02-09-2013, 05:22 PM
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plutomaniac Offline
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#10
Solved: 8 Years, 1 Month ago RE: Serial number help

I removed your email. Contact Jens via pm with your info and he should be able to help you.
02-09-2013, 05:27 PM
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