Facebook Twitter YouTube Frictional Games | Forum | Privacy Policy | Dev Blog | Dev Wiki | Support | Gametee


Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Serial number help
guitarist Offline
Junior Member

Posts: 2
Threads: 1
Joined: Jan 2013
Reputation: 0
#1
Solved: 3 Years, 9 Months, 1 Week ago Serial number help

I bought this game over a year ago, and my computer could not handle it graphically. Now I have a laptop that can but I need a serial number. I bought the game through the frictional store and I think it showed me the key right after purchase but I no longer have access to that. What do I do?
01-27-2013, 10:04 PM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#2
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

Jens will soon help you
01-27-2013, 11:29 PM
Find
PutraenusAlivius Offline
Posting Freak

Posts: 4,713
Threads: 75
Joined: Dec 2012
Reputation: 119
#3
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

(01-27-2013, 11:29 PM)plutomaniac Wrote: Jens will soon help you

Are you sure? because i've been online and NEVER saw Thomas or Jens online.

"Veni, vidi, vici."
"I came, I saw, I conquered."
01-28-2013, 08:37 AM
Find
Statyk Offline
Schrödinger's Mod

Posts: 4,390
Threads: 72
Joined: Sep 2011
Reputation: 241
#4
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

(01-28-2013, 08:37 AM)JustAnotherPlayer Wrote: Are you sure? because i've been online and NEVER saw Thomas or Jens online.

Perhaps you are asleep or busy when they are online? I see them on the forums often. Maybe not as much Thomas, but I see Jens. Besides, this will most likely be taken care of through PM, so I don't expect a response in here.

Though I WOULD like to know more about this Mysterious Penguin known as Urkle. He only seems to appear in the wild Linux Support Section, yet I never see him/her online......

I'm going to just leave now....
01-28-2013, 08:43 AM
Find
jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#5
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

you can go to shelf.frictionalgames.com to redownload, get the serial and retrieve lost order numbers.
(This post was last modified: 01-29-2013, 08:04 AM by jens.)
01-28-2013, 08:53 AM
Website Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#6
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

(01-28-2013, 08:43 AM)Statyk Wrote: Though I WOULD like to know more about this Mysterious Penguin known as Urkle. He only seems to appear in the wild Linux Support Section, yet I never see him/her online......

offtopic:
Spoiler below!
His name is Edward Rudd and he is the one who ported Penumbra and Amnesia to Mac and Linux, and who almighty gave us 64 binary for Linux. I have seen him many times online and he is always there at the linux support section, maybe mac too if I remember correctly.

@ JustAnotherPlayer: Jens is constantly monitoring the forums, maybe as Statyk said at different time zones. Nowadays, Thomas is online for news or blog posts.
(This post was last modified: 01-28-2013, 01:06 PM by plutomaniac.)
01-28-2013, 01:05 PM
Find
PutraenusAlivius Offline
Posting Freak

Posts: 4,713
Threads: 75
Joined: Dec 2012
Reputation: 119
#7
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

(01-28-2013, 08:43 AM)Statyk Wrote:
(01-28-2013, 08:37 AM)JustAnotherPlayer Wrote: Are you sure? because i've been online and NEVER saw Thomas or Jens online.

Perhaps you are asleep or busy when they are online? I see them on the forums often. Maybe not as much Thomas, but I see Jens. Besides, this will most likely be taken care of through PM, so I don't expect a response in here.

Though I WOULD like to know more about this Mysterious Penguin known as Urkle. He only seems to appear in the wild Linux Support Section, yet I never see him/her online......

I'm going to just leave now....

Devs are always online at a weird time...
(when i was : Sleeping, taking a s**t and stuff.)

"Veni, vidi, vici."
"I came, I saw, I conquered."
01-28-2013, 03:58 PM
Find
guitarist Offline
Junior Member

Posts: 2
Threads: 1
Joined: Jan 2013
Reputation: 0
#8
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

Thanks Jens, that fixed my problem Smile
01-28-2013, 04:49 PM
Find
jennb090999 Offline
Junior Member

Posts: 1
Threads: 0
Joined: Feb 2013
Reputation: 0
#9
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

I bought this game last sunday and I cant find the email with the serial number please help. my email is -EMAIL REMOVED FOR SPAM PROTECTION- date was 2/4/2012

Edit by: plutomanic
(This post was last modified: 02-09-2013, 05:26 PM by plutomaniac.)
02-09-2013, 05:22 PM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#10
Solved: 3 Years, 9 Months, 1 Week ago RE: Serial number help

I removed your email. Contact Jens via pm with your info and he should be able to help you.
02-09-2013, 05:27 PM
Find




Users browsing this thread: 1 Guest(s)