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A little help please?
OneDeadPony Offline
Junior Member

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#1
Solved: 3 Years, 9 Months, 1 Week ago A little help please?

I have the Steam version of Amnesia and it will not start up. I'm getting the error message

"Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 0023:00000000"

I've checked the forums here already about graphic drivers and updates and anything that might apply, but nothing fits it seems.

I am running on Windows 8(desktop, not laptop) with an AMD A10-5800K APU with Radeon HD Graphics. I've checked the driver and it said it was up to date. I also have 8 Gb of RAM if that helps with anything.

So thanks in advance, any help is appreciated greatly, and sorry in advance if I missed something, I've got a bit of a cold so I'm not thinking 100% straight it feels.
(This post was last modified: 02-13-2013, 10:24 PM by OneDeadPony.)
02-13-2013, 06:46 PM
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TheBlastPassage Offline
Senior Member

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#2
Solved: 3 Years, 9 Months, 1 Week ago RE: A little help please?

Read this troubleshooting guide. And attach HPL.log file found under Documents/Amnesia/Main

02-13-2013, 07:00 PM
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OneDeadPony Offline
Junior Member

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#3
Solved: 3 Years, 9 Months, 1 Week ago RE: A little help please?

(02-13-2013, 07:00 PM)TheBlastPassage Wrote: Read this troubleshooting guide. And attach HPL.log file found under Documents/Amnesia/Main
I've read it, and nothing seems to work so far, and how do I attach the HPL.log? I found it, I just don't know if I should copy/paste or if there is a button to do so when posting.

Edit: Never mind, I found it.


Attached Files
.log   hpl.log (Size: 1.58 KB / Downloads: 10)
(This post was last modified: 02-13-2013, 07:53 PM by OneDeadPony.)
02-13-2013, 07:52 PM
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plutomaniac Offline
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#4
Solved: 3 Years, 9 Months, 1 Week ago RE: A little help please?

You have no graphics card drivers installed or they are corrupted. Check the graphics card guide for that, questions 2 & 3.
(This post was last modified: 02-13-2013, 09:03 PM by plutomaniac.)
02-13-2013, 09:02 PM
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OneDeadPony Offline
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Posts: 3
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Joined: Feb 2013
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#5
Solved: 3 Years, 9 Months, 1 Week ago RE: A little help please?

Ok, found something I missed earlier when looking through those, thanks a ton!
02-13-2013, 10:24 PM
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