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Please check the troubleshooting guides before posting!
autumnH Offline
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#1
Solved: 8 Years, 1 Month, 3 Weeks ago Please check the troubleshooting guides before posting!

Please check the troubleshooting guides before posting, it is very unlikely that your problem has not already been covered.

General troubleshooting guide: http://www.frictionalgames.com/forum/thread-3754.html

Graphics card troubleshooting guide: http://www.frictionalgames.com/forum/thread-11183.html

Integrated / laptop graphics chipsets troubleshooting guide: http://www.frictionalgames.com/forum/thread-9942.html


Attached Files
.log   hpl.log (Size: 2.05 KB / Downloads: 83)
(This post was last modified: 02-26-2013, 11:52 PM by autumnH.)
02-26-2013, 11:51 PM
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TheBlastPassage Offline
Senior Member

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#2
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Please check the troubleshooting guides before posting!

your computer cannot launch the game. It is not possible with that chipset

02-27-2013, 02:00 AM
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jens Offline
Frictional Games

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#3
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Please check the troubleshooting guides before posting!

From Graphics card troubleshooting guide: [url]http://www.frictionalgames.com/forum/thread-11183.html[/url]


--> If it says Intel® 4 Series Express Chipset Family or Intel® G41 Express Chipset or Intel® G45/G43 Express Chipset or Intel Graphics Media Accelerator 4500M then due to bad Intel drivers and hardware limitations, your card does not support the game.

Which is what it says in your HPL log I'm afraid.
02-27-2013, 08:10 AM
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